IBEW Union Bid - Custodial Lead

Position Title

IBEW Union Bid - Custodial Lead

Springfield Campus

Residence Life, Housing and Dining Services

24

$ hourly

The Custodial Lead provides leadership to a small team of custodians and performs semi‑skilled custodial services for university facilities. Responsibilities include cleaning and maintaining classrooms, offices, restrooms, and common areas using manual and powered equipment; moving furniture and equipment for cleaning and events; and completing special assignments such as recycling and setups. This position also assists with snow and ice removal from entrances and walkways, following established procedures and safety guidelines.

• Contributes to departmental objectives by performing all duties of a Custodian I as described in the Custodian I job description, including routine and specialized custodial tasks such as sweeping, mopping, dusting, restocking supplies, trash removal, restroom cleaning and operating custodial equipment including buffers, vacuums, scrubbers, and extractors in accordance with safety standards.
• Provides leadership to teams of custodians by serving as a communications point, directing activities, including regular inspections to ensure work quality, addressing minor performance or attendance issues, providing training, escalating unresolved issues to the Custodial Supervisor, developing draft annual performance appraisals, and assisting the supervisor in providing the appraisal to the assigned staff.
• Develops assigned staff in the proper methods and use of cleaning materials and equipment.
• Provides continuity of custodial services during personnel absences or under emergency conditions by performing custodial duties to cover areas without custodial support.
• Communicates work orders, scheduling changes, and special event needs to assigned staff and coordinates with the Custodial Supervisor regarding supply needs, staffing coverage, and building issues through the use of university computer systems and devices, including the work order system and tablet devices.
• Ensures storage areas are maintained in a clean, safe, and organized manner, and monitors supply usage and notifies the Supervisor when restocking is needed.
• Oversees special assignments supporting custodial operations, such as ordering, tracking, distributing custodial supplies and/or equipment; and ensures the safety and security of all assigned university physical assets.
• Promotes and follows all safety and health regulations; ensures proper use of personal protective equipment (PPE); reports injuries, unsafe conditions, or facility maintenance issues.
• Drives throughout the campus to support custodial operations and other duties of the position.
• Serves as the Custodial Supervisor when the Custodial Supervisor is not available, as required.
• Contributes to the overall success of the assigned department by performing other essential duties and responsibilities as assigned.

A high school diploma or the equivalent is required. Significant custodial experience beyond that required for the position may be substituted for the required formal education.

At least two years of experience in custodial services, which includes knowledge of cleaning procedures, equipment and supplies, is required. One year of supervisory experience is preferred. Additional education and experience beyond the minimum requirements may be substituted for either custodial or supervisory experience.

Must be able to read English sufficiently to understand written work orders and instructions as well as directions for the proper mixture, use, and disposal/storage of cleaners, solvents, chemicals, and similar products used in custodial services. Problem‑solving abilities, planning skills, adaptability, and reliability are required. Good customer service and interpersonal skills as well as verbal and written communication skills are required.

Must be able to instruct other custodial personnel in proper cleaning procedures and the use of custodial supplies and equipment. Computer literacy and basic…