Maintenance Supervisor

Who We Are

South Oxford Management (SOM) is a leading full‑service property management company with a presence in Texas, Georgia, Virginia, New Jersey, Florida, and Connecticut. We are committed to delivering exceptional experiences for both our residents and team members. Our owners and leadership team bring extensive industry experience, ensuring that quality and excellence are woven into every facet of our operations—from asset management to leasing.

We are passionate about creating positive experiences and believe in putting people first. When you join South Oxford Management, you become part of a supportive team that values learning, encourages idea sharing, and actively engages in team building and community service activities.

The Maintenance Supervisor is responsible for maintaining the physical integrity of the community, ensuring a safe and secure environment for residents, future residents, visitors, and team members. The Maintenance Supervisor collaborates closely with the Community Manager and Maintenance Technicians to ensure that all aspects of the community are well‑maintained. The Maintenance Supervisor anticipates, identifies, and corrects problems affecting the community, implements procedures to prevent such issues, and works diligently to cultivate resident satisfaction.

• Assist in the hiring, training, and supervising of all maintenance team members through a positive mentoring approach.
• Lead service staff, delegate work orders, and inspect completed jobs.
• Responsible for the overall appearance, condition, and functionality of all buildings and grounds, ensuring they are fully operational and consistently meet company standards.

• Perform routine maintenance work orders at the community, including emergency and on‑call tickets.
• Schedule team members so that maintenance is available for emergency purposes around the clock.
• Ensure OSHA and safety standards are followed.
• Maintain accurate records regarding preventive maintenance, maintenance requests (received and completed), expenditures, apartment make‑ready status, work‑in‑progress, etc.
• Schedule and ensure all make‑ready repairs and services are completed correctly and on schedule according to company policy.
• Maintain an adequate inventory of spare parts and maintenance materials to handle the most common repairs and situations.
• Keep the Maintenance Shop stocked, organized, and clean.
• Diagnose and perform maintenance/repairs, including HVAC, plumbing, electrical, and pool maintenance.
• Interface with contractors and vendors; secure bids for services as needed.
• Utilize maintenance management systems on computers and iPads to complete work order requests.

• Think safety first and ensure that unsafe conditions are corrected promptly.
• Be mindful of the condition of the community and initiate action to correct unsafe conditions such as broken gates leading to the pool, broken steps, open holes, or broken/burned‑out exterior lights.
• Conduct regular safety meetings with the Maintenance Team.

• Always bring "service with a smile," partnered with a "can‑do" attitude.
• Act as the gatekeeper of maintenance information—tracking and assigning everything from resident service requests to preventive maintenance records.
• Take pride in the apartment community; visually inspect and address areas of concern, keep the community clean, and note service needs.
• Communicate effectively with residents, future residents, visitors, vendors, and team members while presenting a positive, professional image.
• Perform additional duties as assigned by the Community Manager.

• Valid driving license.
• High School diploma or equivalent.
• Three or more years of experience in property maintenance or an equivalent field.
• Availability to work a flexible schedule, including weekends, holidays, overtime, and on‑call hours.
• Physical ability to walk the property, climb stairs, and perform required movements such as bend, stoop, squat, kneel, push, pull, reach, carry, stand extended periods, and lift up to 50 pounds without assistance.

• Experience leading…