Chalet Attendant - Hayride & Toboggan Season

The Chalet Attendant safely operates the toboggan chutes while providing excellent guest service and ensuring the safety of guests.

• Assists guests in and out of toboggans while exhibiting excellent customer service.
• Monitors activities on and near the ride. Activates emergency response team as needed for medical or emergency situations.
• Effectively uses two-way radios for routine and emergency communication.
• Enforces facility/safety rules with attention to guest safety, conduct, and equipment, including assisting guests on and off ride, adhering to height restrictions, explaining safety procedures, and assisting with placement of guests onto the ride.
• Performs unskilled and as capable, semi-skilled work of a routine and repetitive nature in a responsible manner such as general cleaning and maintenance of the ride, including snow and ice removal of stairs, platforms, and landings. Assists with general ice maintenance of toboggan chutes and grounds.
• Performs routine general cleaning and maintenance duties of building and grounds which includes restrooms, public areas, Chalet grounds, snack bar, and storage areas.
• Performs daily maintenance and safety checks on equipment including toboggans, tractors, vehicles, facility, and grounds.
• Keeps direct supervisor promptly informed of key/significant issues or concerns.
• Carries out duties and responsibilities in a safe and efficient manner to maintain a safe work environment and surrounding area for oneself, co-workers and public. Responds to hazardous situations and/or potentially unsafe conditions by taking corrective action as capable and promptly notifying supervisory personnel. Safely inspects and operates all equipment.
• Provides first aid treatment for park patrons and staff as necessary.
• Performs related duties as assigned or apparent.
• Regular and predictable attendance is expected and required. All Cleveland Metroparks employees must be prepared to work flexible schedules, including evenings, weekends, and/or holidays as required.