Cafe Supervisor

Division:
Cafe Marie Final date to receive applications:
December 16, 2022, 4:00 pm Email resume to:
Christie Mac Neil

Schedule:

Permanent/Full-Time Salary/Wage: $45,000/Year Openings: 1

The Café Supervisor is responsible for the curation and care of the Café at Eltuek, located within Eltuek Arts Centre, a creative cultural hub and centre for contemporary art and community in Sydney, Unama’ki, Cape Breton Island. Eltuek Arts Centre is owned and operated by New Dawn Enterprises, which also oversees the New Dawn Community Kitchen.

Eltuek (El-du-ehg) is a Mi’kmaw word that can mean “we are making it together.” Together we define what “it” will be – a conversation, a shared meal, food for those in need, local food security, community.

The Café at Eltuek is a social enterprise. Working out of the New Dawn Community Kitchen, the café team creates delicious, exciting, nutrient‑dense, and diverse food for purchase in the Café and for service through the Catering division.

The New Dawn Community Kitchen is home to Meals on Wheels, the Café and Catering division, local food programming, and the Good Food Bus. We are a charitable, non‑profit, volunteer‑driven organization committed to fostering independence and quality of life.

Revenue generated from the Café helps to support the mission and vision of the New Dawn Community Kitchen, and specifically the Meals on Wheels program. Every year, the Meals on Wheels team prepares and delivers over 20,000 affordable meals made with care for people in our community. This continued support enables more family and friends to live well, at home, in Unama’ki, Cape Breton.

Each week, you’ll bring a strong sense of pride and care to this role, providing leadership, accountability, and an attention to detail that inspires your colleagues. Focusing on the visitor experience to the Café and to Eltuek Arts Centre in general, you have brilliant customer service skills, an adept ability to listen and anticipate the wants and needs of others, and your commitment to excellence and growth elevates the everyday workplace experience.

Supervising frontline staff is a core expectation of the position. You provide empathy and empowerment to your team, and lead with healthy boundaries, solid administrative and communication skills, and a collaborative kindness that attracts talent, creativity, and a sense of vibrancy in our shared work. The daily work is physical and demanding, but you know you are providing service that has an essential side.

In this way, the café is community development. At Eltuek, we’re feeding minds and bodies through art, change, and community.

This is a full‑time, continuing position that requires 32 hours of work per week. The Café’s hours of operation are presently Monday to Friday, 8:30am to 4:30pm, although this position will require work outside of these hours. Eltuek staff values and nurtures partnerships with many community organizations that require after‑hours events and catering – Lumiere, North End Noel, Open Studio Days, after hours mixers, weddings, private parties, exhibition openings, etc.

Business hours for the café may vary throughout the year to ensure peak service hours are met, to optimize café revenue, and to host special events and programs.

Your need for creativity in the workplace will be met through program development and community partnerships, café and menu design, music pairings, planning and hosting events, staff functions and activities, and working with artists through the arts centre.

The Café Supervisor will work alongside the Head Cook & Supervisor of the New Dawn Community Kitchen to ensure overall division services, goals, and objectives are met, and proper inventory for the café is maintained.

The Café Supervisor will also work closely with the Chef of Café and Catering, the Meals on Wheels Coordinator, Eltuek staff, and other divisions of New Dawn Enterprises, to create and develop food programming, recommendations on policies and best practices within the workplace, welcome newcomers through foodways, festivals, and other programming, and to promote Café events, menu, and mission through social and traditional…