Facilities, Associate

Position: Facilities, Associate I
Become an everyday champion — and build a career where your impact fuels financial progress.

What We Do Card Works  Financial Group is a diversified financial services platform building ethical solutions across credit, lending, and the full customer lifecycle. Through our family of companies, Card Works Financial Group tackles the complex challenges that larger financial institutions leave behind. We’re embedded throughout the credit card ecosystem as a lender, servicer, and merchant acquirer.

Who We Are Merrick Bank:
The bank that builds

CardWorks Servicing:
One partner, total performance

Carson Smithfield:
Resolution with respect

With nearly 40 years of operating history, our track record is solid: disciplined in downturns and built to accelerate in recovery. The Card Works Financial Group companies take precise approach in complex markets, as a top three non-prime focused general purpose card issuer and a top fifteen U.S. merchant acquirer.

Our team tackles the industry’s most complex credit and payment challenges. And we believe that excellent work starts with a team that feels supported, respected, and empowered to grow.

Card Works Servicing, LLC provides end-to end operational servicing functions for credit cards, secured cards, and installment loans. We service consumer and small business loans across the credit spectrum and offers backup servicing and due diligence services to capital providers and trustees.

Founded in 1997, Merrick Bank is an FDIC-insured financial institution headquartered in South Jordan, Utah, with over $10 billion in assets. A wholly owned subsidiary of Card Works Financial Group, Merrick Bank serves roughly five million card members and more than 100,000 merchant customers, offering credit cards, recreational loans, deposit accounts, merchant services and bank sponsor ships to consumers and businesses.

Carson Smithfield, LLC provides a variety of post-charge-off debt recovery services, including digital self-service, IVR, live agent, and external agency management.

Position Summary:

This position is responsible for supporting the coordination and maintenance of one or more of the Card Works’ operating facilities. This role includes overseeing the internal office environment and, in some cases, managing the external grounds. The incumbent will assist with the facility’s day-to-day office operations, focusing on necessary repairs, maintenance, improvements, and ensuring overall building safety. Will also be required to be available as part of our Critical Response team during emergencies.

This position requires the ability to work on site in our Woodbury, NY office including on call support.

The hourly range for this position, if located in NY Metro/NY State is $24.00 to $27.50. However, please note that the range will vary for other geographic areas.

Essential Functions:

Performs upkeep and minor improvements to existing assets such as replacing light bulbs, ceiling tiles, minor repair to various technology equipment (printers, desktop PCs, toner cartridges).Coordinates and supports external vendors with routine maintenance, service visits and specialty tasks.

Performs and document daily walkthrough of the facility and mitigate any safety or health risks, such as any tripping hazards, exposed electrical, unsafe storage of items, or other potentially dangerous situations.

Monitors safety and backup systems to ensure that they are up-to-date and compliant with internal procedures and external requirements.

Required to be available, as part of the Critical Response team, on an ad hoc basis, as needed during emergency situations.

Tests safety and backup systems when appropriate.

Interacts with staff at all levels to gauge the impact of facility changes and to understand when changes may be needed.

Supports facility improvements projects through highlighting potential concerns and offering viable suggestions for improvement.

Monitors and summarize progress of projects to facilities management and notify impacted employees as necessary and when appropriate.

Orders supplies and ensure adequate inventory of needed items are on hand in order to accomplish required maintenance.

Cleans and…