Senior Maintenance Technician, Multifamily

Senior Maintenance Technician, Multifamily Sono Tempe () Job Description Summary

The Senior Maintenance Technician provides support to the Property Manager and is accountable for delivering on our commitments to our residents. This includes quality move-ins, residential satisfaction, supervising vendors and contractors, and personal attention to the resident. The Senior Maintenance Technician responds to our residents' service needs and is instrumental in helping Cushman & Wakefield deliver superior customer service to our residents.

For this position, benefits include an employee housing discount equal to 50% of the market rate during the first year of employment and 75% thereafter for eligible team members, subject to company policy and applicable tax laws.

• Prepares make ready apartments, which may include painting, carpet repairs, cleaning, general repairs, housekeeping duties, and any necessary duties to provide our residents with that quality move in experience.
• Assists Property Manager with maintaining either daily, weekly, or monthly inspection logs on mechanicals’ & equipment including inspections.
• Assist Property Manager with Move-In, Move-Out and Annual Apartment Inspections.
• Hands‑on ability to maintain building mechanical systems, fire systems and property grounds.
• Assists Property Manager with supervising some of the maintenance staff and vendors
• Responds to resident requests in a timely manner and with a professional attitude.
• Has knowledge of maintenance functions such as plumbing, HVAC, basic electric, general carpentry skills, painting, and snow removal (if applicable).
• Maintains grounds, pools/ hot tubs, common areas, and dog park amenities to keep clean, operational, and safe for our residents.
• On call scheduling may be required to respond to after hour emergencies.
• Reports any maintenance concerns on vacant units, models, and common areas, to the Maintenance Supervisor.
• Performs maintenance as scheduled by the Maintenance supervisor.
• Knowledgeable of state, local, and federal fair housing laws.
• Attends and participates in training programs as required by Cushman and Wakefield.
• Performs all duties as assigned, in a timely manner.
• Delivers superior customer service and represents the company in a professional manner.
• Dresses per Cushman and Wakefield uniform and professional appearance standards.
• Maintains all safety procedures and safeguards all company tools and equipment.
• Achieves high productivity through reliable and punctual on‑site attendance, and timely reports any tardiness and/or attendance issues to immediate supervisor.
• Perform any other related duties as required or assigned.

• Valid Driver's license, EPA 608 - Minimum Type II and CPO or local city required certificate
• Ability to read/ understand documents such as policy manuals, safety rules, operating and maintenance instructions
• Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.
• Ability to deal with problems involving several known variables in situations of a routine nature.
• Ability to utilize common sense understanding in order to carry out written, oral or diagrammed instructions
• Ability to add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions, decimals
• Ability to write routine reports and correspondence.
• Follow all safety procedures

• High School Diploma, GED, Trade, Technical, or Vocational school

• 5+ years of related experience

WORK ENVIRONMENT This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step…