Special Services Technician

Schedule: 30-40hrs per week | Monday - Friday | 5PM - 1AM

Pay Rate: $28 per hour

• Stripping & waxing, buffing floors, grout cleaning, burnishing of floors, carpet cleaning, etc.
• Assist management in the daily operation of specific contract services delivered to customers in a timely and quality manner.
• Orientate in the safe and proper operation of equipment and floor care processes as necessary.
• Assist with job training for staff.
• Conduct quality checks inspections as directed by Management.
• Physically perform all related duties of floor care in accordance with company policies and/or manufacturer’s recommended maintenance requirements.
• Perform preventative maintenance and minor repair of equipment as necessary.
• Maintain cleanliness of equipment and ensure it functions properly.
• Promptly report worn and broken equipment to supervisor.
• Responsible for keys, combinations, and equipment and/or asset control.
• Responsible for securing building when work is complete.
• Assist with establishing and maintaining a positive relationship with customers.
• Respond to customer complaints.

• Must have a minimum of five 1 year floor care experience.
• Valid driver’s license, clean driving record and reliable transport.
• Effective communication skills.
• Ability to work independently as needed to support the group effort.
• Must have the ability to lead others in the field as well as train staff on proper cleaning techniques.
• Must be able to pass company background check screening and city government requirements.
• Must be physically able to perform general tasks.
• Must be able to interact appropriately with customers and employees.

• Balancing:
  Maintaining body equilibrium to prevent falling. Mobility and flexibility and ability to climb ladders.
• Stooping:
  Bending body downward and forward by bending spine at the waist.
• Kneeling:
  Bending legs at knee to come to a rest on knee or knees.
• Crouching:
  Bending the body downward and forward by bending leg and spine.

All team members are eligible for the following:

• 401(k) - matching 100% up to the first 3% and 50% on the next 2%
• Care Fund - employees can choose to donate a certain amount. Every dollar is matched by MSNW.
• Instant Pay - access to 50% of earned wages with 24 hours of completing a shift.
• Paid sick time (unless you are full‑time receiving paid time off).

All Part‑Time & Full‑Time team members (20 hours per week or more) are also eligible for the following:

• Accident insurance
• Critical illness insurance
• Disability insurance
• Hospital confinement indemnity insurance
• Dental PPO insurance
• Pets Best – pet health insurance

All Full‑Time team members (30 hours per week or more) are also eligible for the following:

• 12 days of paid time off during your first year, with an increase on your first anniversary, then every other anniversary thereafter.
• Medical, Dental, Vision, and Term Life Insurance.
• Employee Assistance Program, for all enrolled in a medical plan.

Criminal background checks will be conducted on everyone hired.

MSNW is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. We are an E‑verify employer.