Maintenance Manager

Qualifications

• Use of mathematics and analytical skills to interpret complex drawings, manuals, schematics, and precision measurements (gauges, meters, electrical testers).
• High School Diploma or GED Equivalent required.
• Applied trades training or specialized occupation experience in mechanics, electrical systems, HVAC systems, and plumbing.
• Certified Pool Operator (CPO) certification may be required; EPA certification (Universal or both TypeI and TypeII) mandatory.
• Proficiency in speaking, reading and writing English.
• Minimum five years of experience with required techniques, equipment, systems, documentation, and supervisory duties.

• Work from policies, standards, schedules, service requests, logs, contracts, warranties, and instructions.
• Interview, select, recommend, hire, train and supervise maintenance department staff; provide safety instruction, equipment training and ensure adherence to safety and quality standards.
• Provide operational training and technical direction; assist staff in troubleshooting and resolving problems; assign and check work; evaluate performance; provide counseling and coaching; document disciplinary measures as necessary.
• Monitor attendance, authorize time cards, initiate personnel actions (promotions, transfers, terminations) and maintain harmonious employee‑employer relations.
• Participate in annual planning, recommend maintenance budgets and capital equipment purchases, respond to inquiries, and document related information.
• Collaborate with the Community Director to select and negotiate with local vendors and contractors.
• Establish and adjust preventive maintenance schedules and priorities; assign work based on skill and availability and monitor results.
• Track service request status in the computer system, close completed orders, investigate and resolve overdue or unresolved items.
• Maintain up‑to‑date maintenance documentation, including EPA logs, MSDS sheets, smoke detector records, asset inventory, fire, compactor and pool logs; verify repairs meet warranty requirements and contact vendors to resolve gaps.
• Control inventories of parts, supplies and materials; place orders to keep stock at prescribed levels; store items properly and keep the shop safe and orderly.
• Monitor move‑in and move‑out inspections; conduct and document inspections; orient new residents; respond to resident questions.
• Manage general maintenance activities related to service requests, painting, grounds, pool, amenities, clubhouse, apartment houses, housekeeping and preventive maintenance; arrange movement and installation of equipment and furnishings in offices, common and amenity areas.
• Respond to reports of unusual or escalated repair or maintenance issues; determine repair, material and supply requirements; perform repairs involving mechanical, electrical, plumbing or HVAC systems; decide when outside contractors are needed, negotiate and schedule assignments, and monitor progress.
• Lead special projects to install or repair items that increase property aesthetics, safety or quality.
• Maintain property grounds and facilities; resolve safety hazards, property damage or unsightly conditions; report serious problems to management.
• Prepare periodic or special reports and statistics related to maintenance activities.
• Provide on‑call duty, night and weekend work commitments.
• Maintain the community’s curb appeal, prepare apartment homes for new residents and keep occupied apartments in good condition.
• Transfer knowledge to team members and address resident customer‑service needs through clear and caring communication.

• 16 days paid time off and 7 paid holidays in the first year.
• 401(k) program with up to $5,250 company match annually (150% match on the first 3% of contributions and 50% match on contributions between 4% and 10%).
• Rental discounts: 20% for all full‑time team members and 50% for resident maintenance positions.
• Eligibility for performance and role‑specific bonus programs.

Pay for this position is commensurate with experience.