Maintenance Supervisor

Maintenance Manager Job Summary

Under the supervision of the Community Manager, the Maintenance Manager is responsible for maintaining the overall appearance and maintenance needs of the community. Responsibilities include curb appeal; supervising the maintenance staff; coordinating make‑readies and move‑in/move‑out schedules; performing general maintenance repairs; conducting preventative maintenance and overseeing the construction/rehabilitation needs of the apartment community.

The Maintenance Manager will collaborate with the Community Manager for the overall property to assist the leasing staff in achieving occupancy goals and for assisting in resident retention by providing a quality living experience for residents.

This job description is intended to identify the essential functions and requirements of this position. The incumbent may be requested to perform job‑related responsibilities and tasks other than those stated in this job description.

• Direct and supervise the daily activities of the property’s maintenance team. Apply SoCal Management's policies and procedures to all maintenance operations of the community.
• Prioritize work assignments and evaluate job performance of maintenance associates. Ensure all work is completed according to SoCal Management standards.
• Collaborate with the Community Manager to coordinate the move‑in schedule and ensure the timeliness and effective completion of all repairs for new residents. Non‑renovated unit turns must be completed in 5 days and renovated unit turns in 30 days; all turns are tracked in Yardi.
• Perform, schedule, and supervise maintenance repairs throughout the property including the common area amenities, resident‑occupied units, and vacant units in preparation for new resident move‑ins.
• Work with vendors to coordinate repairs and ensure quality work.
• Assist the Community Manager in obtaining proposals from vendors as needed.
• Manage open service requests through Yardi. Work orders must be completed in 24‑48 hours.
• Communicate with the Community Manager regarding the status of work and any potential issues, and report anything that may be a potential liability.
• Budget and maintain an up‑to‑date supply inventory of all equipment, tools, and supplies for the property.
• Schedule, monitor, and conduct preventative maintenance on equipment, electrical and plumbing systems, HVAC, swimming pool(s), carpentry, drywall, exterior structural elements, and appliances.
• Perform common area painting.
• Conduct monthly lighting inspections and replace lights as needed.
• Complete monthly and annual inspections on time and follow up on any issues needing improvement.
• Keep work areas, maintenance shops, storage areas, and equipment clean and well organized.
• Maintain a clean and attractive environment around the leasing office, clubhouse, pool, and all common areas.
• Picks up trash in the property and common areas, including driveways, parking lots, curbs, trash receptacles, exterior hallways, breezeways, laundry rooms, mailrooms, and other public areas.
• Walk the property several times a day, pick up new debris, including pet waste, and ensure pet stations are stocked and emptied.
• Maintain the property’s flowerbeds, plants, and grass area, and routine pool maintenance including pool furniture.
• Maintain clean laundry rooms, mailrooms, doors, and light fixtures throughout the property, as directed.
• Ensure policies, procedures, safety and compliance expectations are met.
• Report to the Community Manager any inoperable vehicles, leaks, mold, injury, criminal activity, and promptly submit incident reports.
• Provide safety training and instruction for newly hired maintenance associates.
• Participate in safety meetings and perform all work duties safely and efficiently, in accordance with company safety policies.
• Respond promptly to resident complaints, concerns, and requests.
• Provide input to the Community Manager for performance reviews of community maintenance associates.
• Ensure compliance with SoCal Management career apparel requirements and enforce compliance among maintenance associates.

• Create a productive and…