Maintenance Supervisor

As our Maintenance Supervisor you are the backbone of our assets, you will maintain the integrity / structure of the property and have a sharp eye for detail. You must be a proven leader that can motivate your team, provide residents with elevated customer service, and enjoy creating solutions to make a great workplace.

CLASSIFICATION

The position is a full-time, regular, non-exempt position.

REPORTING RELATIONSHIP

The position reports directly to the Property Manager.

ESSENTIAL FUNCTIONS

• Supervises maintenance staff by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices.
• Prepares all market ready apartments, which may include painting, carpet cleaning/repair, general repairs, and housekeeping to ensure a quality product to our residents.
• Completes resident service request in a timely manner.
• Knowledge of various maintenance functions including plumbing, pool maintenance, air conditioning, heating, general carpentry skills, appliance, electrical, painting, caulking, snow removal, scheduling, and life safety issues.
• Maintains grounds, pools/ hot tubs, common areas, and dog parks to keep them clean, free of trash, debris, and other safety issues.
• Performs on-call emergency procedures as required.
• Reports any maintenance issues that affect the budget such as life safety, vacant repairs, property damage, and common area needs to the Property Manager.
• Schedules and performs preventative maintenance and records such activities.
• Follows state, local, and federal housing laws, codes, policies, and systems regarding maintenance.
• Attends and participates in training and safety programs as required by WWC and local, city and state authorities including Fair Housing training.
• Ensures maintenance shop is kept in an orderly fashion.
• Prepares capital improvement plans in coordination with the Property Manager.
• Delivers superior customer service and represents the company professionally.
• Consistently maintains a professional, courteous attitude when dealing with residents, coworkers, and the public.
• Maintains and safeguards all company tools and equipment.
• Manages the maintenance budget in coordination with the Property Manager.
• Supervises Maintenance and Groundskeeping staff.
• Performs any other related duties as required or assigned.

SUPERVISORY RESPONSIBILITIES

This position carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

To perform the role successfully, an individual must be able to perform all essential functions satisfactorily. The requirements define the knowledge, skill, and/or ability necessary to perform the essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE

• High School diploma or equivalent
• Minimum of 2+ years’ previous experience in a Maintenance Supervisor role with a multifamily community preferred.
• Must possess a valid driver’s license and must have reliable transportation to and from work
• HVAC, EPA, and CPO certifications preferred.
• General maintenance knowledge in the following areas: plumbing, HVAC, electrical, drywall and appliance repair.
• Must possess a valid driver’s license.

COMPETENCIES

• Ability to work evenings or weekends (on call) in case of an emergency.
• Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.
• Use of Technology - Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity, keeps technical skills up to date.
• Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully;…