Housekeeper, Maintenance​/Cleaning

Job Overview

The Housekeeper is responsible for cleaning all common spaces and resident rooms and ensuring proper procedures and practices are followed. The role also requires a natural affinity for seniors and genuine concern for their well‑being, along with the ability to assess changes in residents and communicate them to management.

• Follow established performance standards and perform duties according to policies and procedures.
• Dust wall vents, handrails, ceiling fans, baseboards, furniture, and blinds.
• Vacuum and spot clean carpets and shampoo as directed.
• Vacuum and spot clean sofa and chairs.
• Check for and remove marks from walls.
• Clean and sanitize bathrooms, refill paper towels, toilet paper, and soap dispensers.
• Always maintain chemicals in properly labeled containers and keep the housekeeping cart stocked; ensure residents do not have access to chemicals by locking carts and storage rooms.
• Collect and empty trash.
• Follow proper cleaning and infection control techniques.
• Identify special resident problems and report them immediately to supervisor or seek assistance when necessary.
• Notify maintenance of items which need attention including burned out light bulbs and safety hazards at a minimum.
• Identify safety hazards and emergency situations and initiate corrective action.
• Use wet floor/safety hazard signs when cleaning hard surface floors in public areas.
• Participate in educational programs, staff meetings, and in‑services as provided.
• Comply and be held accountable for federal, state, and local regulations.
• Listen to resident and/or family concerns/complaints and report them to supervisor.
• Maintain emotional composure and stay calm in all situations.
• Other duties and responsibilities as assigned by supervisor.
• Be able to work with hazardous chemicals.
• Enjoy working in a team environment and be willing to support others on the team as requested by supervisor.

• Supports and participates in the resident‑centered activity programs.
• Participates in projects or committees as assigned.
• Attends all associate meetings including in‑service education and associate functions, as requested by supervisor.
• Assists in variety of tasks involving residents as assigned.

• Possess a genuine loving and caring attitude for seniors and ability to relate to residents and staff in a courteous and diplomatic manner under all circumstances.
• Ability to read, speak, and write in English.
• High School or GED equivalent (preferred).
• Some experience working in a hospitality setting or a senior community is helpful, but not required.
• Complete all required employment screenings, including criminal background check and drug screenings.
• Ability to lift at least 40 pounds and use good body mechanics for sustained periods of time; able to lift, carry, stand, bend, squat, crawl, reach, kneel, push, pull, and twist.