Facilities & Production Support Specialist

Facilities & Production Support Specialist

Job Category
:
Technical

Requisition Number
: FACIL
001232

• Full-Time
• On-site

Showing 1 location

Tempe, AZ 85284, USA

The Facilities & Production Support Specialist plays a critical role in supporting the efficient operation of pharmacy production systems, automated dispensing equipment, and facility infrastructure. This position is responsible for maintaining production line equipment, troubleshooting hardware and software issues, performing preventive maintenance, and supporting facility operations to ensure uninterrupted workflow and operational excellence.

Working closely with Pharmacy Operations, Facilities, and external vendors, this role serves as a key resource for equipment reliability, facility readiness, and process improvement initiatives. The Facilities & Production Support Specialist supports both day-to-day operations and strategic projects involving production automation, facility expansion, and technology enhancements.

This role is ideal for a hands-on professional who enjoys solving technical challenges, maintaining equipment, and ensuring critical systems operate safely and efficiently in a fast-paced pharmacy production environment.

• Opportunity to play a direct role in supporting pharmacy operations and patient fulfillment services.
• Collaborative environment that values innovation, teamwork, and continuous improvement.
• Exposure to facility operations, automation technologies, production support, and maintenance programs.
• Ability to contribute to process improvements and operational efficiencies across the organization.
• Opportunity to work with advanced production and dispensing technologies.
• Professional growth opportunities within a rapidly growing healthcare and pharmacy organization.

• Respond to maintenance work orders and facility-related service requests in a timely and professional manner.
• Perform routine, scheduled, and preventive maintenance on building systems and equipment.
• Support the maintenance and repair of HVAC, electrical, plumbing, carpentry, and general facility infrastructure.
• Inspect building systems and equipment regularly to identify potential issues and recommend corrective actions.
• Coordinate maintenance activities with external contractors, service providers, and vendors as necessary.
• Support the Facilities Manager with ongoing building maintenance and operational initiatives.

• Monitor production floor equipment, automated dispensing systems, and fulfillment technologies to ensure optimal performance.
• Troubleshoot and resolve issues involving production line hardware, software, automation equipment, and related technologies.
• Perform routine equipment inspections and maintenance in accordance with manufacturer specifications and internal standards.
• Assist with equipment setup, configuration, testing, and operational readiness activities.
• Support the implementation and maintenance of automation solutions that improve workflow efficiency and productivity.
• Identify opportunities to enhance equipment performance, reliability, and production processes.

• Develop, document, and maintain preventive maintenance schedules for production equipment and facility systems.
• Ensure preventive maintenance activities are completed accurately and on schedule.
• Maintain maintenance records, service logs, and related documentation.
• Support continuous improvement initiatives focused on equipment reliability, facility performance, and operational efficiency.
• Assist with root cause analysis and corrective action activities related to equipment failures and operational disruptions.

• Serve as a liaison between Facilities and Pharmacy Operations to align maintenance and production support activities with operational priorities.
• Assist with projects related to facility construction, expansion, automation, and production readiness.
• Collaborate with internal departments and external vendors to support maintenance and operational initiatives.
• Participate in special projects involving equipment installation, upgrades, process improvements, and operational enhancements.
• Ensure effective communication regarding equipment status, maintenance activities, and facility-related concerns.

• Follow applicable safety procedures, maintenance standards, and organizational policies.
• Maintain compliance with building codes, safety regulations, and operational requirements.
• Utilize technical manuals, maintenance schedules, and equipment documentation to support maintenance activities.
• Promote safe work practices throughout the facility and production environment.
• Perform other duties as assigned.

• Working knowledge of building systems, maintenance practices, safety procedures, and…