Reliability & Compliance Technician - Dollywood Theme Park - Year Round

Reliability & Compliance Technician I - Dollywood Theme Park - Full Time Year Round

Job Category
:
Maintenance & Construction

Requisition Number
: RELIA
010096

Full-Time

Rate : $21 USD per hour

Dollywood

2700 Dollywood Parks Blvd

Pigeon Forge, TN 37863, USA

At Dollywood Parks & Resorts, we create memories worth repeating! We are seeking a Reliability & Compliance Technician I who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together while caring deeply about our brand.

We want to work alongside someone who acts as an extension of our mission, values, and culture. The ideal Reliability & Compliance Technician I will be equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

The Reliability & Compliance Technician role exists to assist the Quality Control Supervisor with executing predictive maintenance, analyzing PM results, developing applicable processes and procedures, auditing work areas and documentation for compliance, and creating and leading training classes, all for the Rides Maintenance team. All of this will be done in a manner consistent with the mission, values, and operating philosophies and standards of the Dollywood Company.

Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

• Learn Maintenance CMMS and act as back-up administrator on an as-needed basis
• Distribute and audit compliance with required documentation and sign-offs, including ensuring driver’s licenses and auto insurance is kept up-to-date for the team’s authorized drivers
• Assist with improving and updating standard operating procedures, manuals, and internal processes & procedures
• Help develop and implement approved audit programs covering various EHS topics (e.g. OSHA, ASTM, HE standards and procedures, and/or standard amusement park practices)
• Perform vibration, ultrasound, oil sampling, and/or IR predictive maintenance tools and analyze data
• Write and distribute reports with corrective actions to improve reliability of attractions
• Assist in identifying trends from company ride/attraction tracking system and interact with Hosts to find root causes
• Partner with Rides Maintenance leadership to identify critical assets/components and ensure proper predictive maintenance equipment and techniques are utilized
• Assist with overseeing receipt, documentation, storage, safety & distribution of equipment and supplies
• Review injury log and identify/recommend opportunities for improvements
• Develop and conduct training as identified by team surveys and leadership discussions (e.g. monthly safety meetings, new hire onboarding, train-the-trainer, industry topics, etc.)
• Audit and maintain SDS books for each shop, comparing chemicals on site to the book and preserving retired SDS per OSHA requirements
• Inspect different types of personal protective equipment, tools, and other equipment and ensure they are within acceptable guidelines
• Maintain knowledge of industry standards and occasionally attend industry-related seminars, webinars, and meetings to remain informed and involved
• Identify gaps in practices and processes by using continuous improvement methodologies
• Act as team representative on various committees such as What If committee, SOP/STP consistency team, etc.

Management reserves the right to change and/or add to these duties at any time

• Must be 18 years of age or older
• High School Diploma or equivalent is required
• Associate’s degree or equivalent from two-year college or technical school preferred
• Strong proofreading and editing skills
• Proficiency with Microsoft Office applications (Outlook, Excel, Word, PowerPoint)
• 3 to 5 years’ experience in a theme park atmosphere with technical/maintenance-related background preferred
• Able to obtain the following within an agreed upon timeframe: AIMS International or NAARSO Certified Maintenance Technician, Level I certification
• OSHA 10-hour…