House and Grounds Technician - Dollywood Theme Park - Part Time Seasonal

Overview

House and Grounds Technician
- Dollywood Theme Park
- Part Time Seasonal

Location:

Dollywood Parks & Resorts, Dollywood, 2700 Dollywood Parks Blvd, Pigeon Forge, TN 37863, USA

Dollywood Company is seeking a House and Grounds Technician who helps maintain park cleanliness, sanitizes high touch surfaces, and supports guest and host experiences in alignment with Dollywood’s mission, values, and culture.

The ideal candidate will demonstrate Leadwith Love qualities—patience, kindness, trust, unselfishness, truthfulness, forgiveness, dedication, and accountability—and act as an extension of our brand and culture while ensuring safety and high standards.

• Maintain an aesthetically pleasing, sanitary environment by sweeping and picking up trash in assigned areas, including flower beds and back of house areas
• Clean spills indoors and outdoors on the park premises, including roadways, walkways, landscaped areas, natural settings, and storage areas
• Clean and sanitize high touch surfaces throughout the park (restrooms, tables, chairs, handrails, garbage cans)
• Work flexible hours and at different locations
• Maintain a friendly attitude toward Guests and Hosts
• Greet guests, answer questions, and exceed expectations
• Provide prompt, courteous attention to Guests during shifts
• Maintain a high level of attention to detail per trained procedures
• Restock and track cleaning supplies in assigned areas
• Develop a work timetable to ensure tasks are completed in a timely manner
• Assist with emptying trash cans in assigned areas and other locations as needed
• Keep trash cans clean and maintain liners inside and out
• Keep work areas clean and organized
• Perform duties in a safe manner and report any safety violations
• Clean and disinfect toilets, urinals, sinks, countertops, mirrors, partitions, doors, and floors in restrooms

• Must be at least 18 years of age
• Must have strong demonstrative and positive communication skills
• Must successfully complete a pre-employment background check

• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Must reflect Dollywood’s image by being genuinely friendly and caring and taking pride in work
• Must be self-motivated and disciplined
• Must be able to prioritize and complete work assignments in a timely manner
• Must maintain strict confidentiality and judgment regarding privileged information
• Must be committed to continuous improvement
• Must maintain a professional appearance with good personal hygiene
• Must promote and support a team work environment
• Must be productive in a fast-paced environment
• Must maintain dependable work attendance and flexibility with schedules, including overtime, evenings, weekends, and holidays
• Must be sensitive to guests’ needs and act to meet them within company guidelines using effective communication, problem solving, conflict management and interpersonal skills
• Able to comprehend instructions and retain information
• Able to perform duties consistently while creating a safe and secure environment
• Able to adapt to frequent changes in priorities
• Able to perform basic arithmetic accurately
• Able to wear PPE as required
• Able to work with chemicals/detergents used in the area
• Able to work in any assigned area and perform other functions as assigned
• Able to communicate effectively with Guests and Hosts using approved methods

• Lifting and Carrying: May require lifting up to 50 lbs per safety guidelines
• Mobility: May require intermittent to prolonged sitting, standing and/or walking for the duration of shift; may travel to various areas with changes in terrain
• Repetitive Movements: Repetitive movements and tasks may be required during the shift
• Environmental Conditions: Work in varying weather conditions, indoors and outdoors
• Cognitive and Sensory Requirements: Strong cognitive skills, critical thinking, problem solving, attention to detail, and effective communication

The Dollywood Company is an equal opportunity employer. Applicants will receive consideration without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For information, please review the Know Your Rights notice from the Department of Labor.