QC Coordinator

This is an active, hands-on role!

Take a glimpse into why CW might be the right place for you:

Location: Fort Hood, Texas.

Shift: Monday Through Friday 4:30 pm to 1:00 am.

CW Resources, a part of CW Group, is a national non-profit organization that has been delivering mission-driven, high-quality services for more than 60 years. We are committed to fostering a supportive and respectful workplace where every employee is valued for their unique contributions. We’re proud to offer a wide range of services, from vocational rehabilitation programs to delivering healthy food options through the Meals on Wheels program.

Our dedication to empowering individuals and strengthening communities drives everything we do, and we continue to work toward a brighter, more welcoming future for all.

CW is looking for a Janitorial Quality Control Coordinator to help lead the charge in maintaining high standards of cleanliness and compliance on a secure government installation. This is a hands‑on, field-based role where you’ll be actively involved on-site each day—conducting inspections, supporting and coaching janitorial staff, and ensuring all work consistently meets contract requirements and industry best practices.

• Conduct daily walk‑throughs and inspections across government buildings to ensure janitorial work meets contract standards.
• Use checklists and reporting tools to document quality metrics and identify improvement areas.
• Train and mentor janitorial staff on best practices, safety, and company policies.
• Coordinate corrective actions and follow up to ensure all issues are resolved effectively.
• Communicate with site supervisors and clients to maintain transparency and satisfaction.
• Participate in audits and contribute to continuous improvement initiatives.
• Ensure safety compliance and promote a culture of cleanliness and accountability.

• High school diploma or GED.
• Minimum of 2 years hands‑on commercial janitorial or custodial services experience.
• Knowledge of OSHA safety practices, chemical handling, PPE use, or infection control.
• Hands‑on knowledge of using floor scrubbers, auto‑scrubbers, carpet extractors, and other custodial tools—especially in large or specialized facilities.
• Ability to prioritize tasks, follow procedures, and respond quickly to quality or safety issues.
• Strong attention to detail and organizational skills.
• Excellent communication and customer service skills.
• Proactive mindset with a solution‑focused approach.

• You’ll be active and engaged—forget the office chair.
• Work with a supportive team that values quality and respect.
• Be part of a company that truly recognizes and appreciates your work.
• Work alongside exceptional employees.
• Access to an Employee Wellness Coordinator.

• Employer Sponsored Benefits Includes:
  • Insurance - Medical, Dental.
  • Telemedicine.
  • Retirement Plan & Match Options.
  • Disability Plans.
  • Life Insurance - Accidental Death & Dismemberment and Group Term Life.
  • Paid Holidays, Vacation and Sick time.
• Voluntary Benefits Offered Includes:
  • Hospital Indemnity, Accident, Critical Illness & Voluntary Life.

• Must be able to stand, walk, and move throughout large facilities for extended periods (up to 8 hours per shift).
• Frequent bending, stooping, kneeling, reaching, and climbing stairs required.
• Must be able to lift, push, or pull up to 40 lbs as needed for inspections or assistance with cleaning equipment.
• Work is primarily conducted indoors across various buildings within a secure government installation.
• May be exposed to cleaning chemicals, equipment noise, and occasional temperature variations between buildings.
• Personal protective equipment (PPE) may be required in certain areas or tasks.
• Flexibility to work early mornings, evenings, or weekends based on inspection needs or client requirements.
• Adherence to site‑specific security protocols and confidentiality is mandatory.
• Reasonable accommodations can be provided.

If you meet these qualifications and are eager to start a new job with CW Resources, we encourage you to APPLY today!!

We welcome all individuals to apply for this position. At CW, we are…