Service Technician

Overview

Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.

Compensation: $21/hr

Location: Hawkins, TX

Shift: M-F 7am – 4:30pm

• Medical, prescription, dental, vision, FSA, dependent care FSA, HSA
• 401K with 5% match, Employee Stock Purchase Plan (ESPP)
• Employee Life Insurance, short & long-term disability, critical illness, hospital indemnity, accident insurance, spouse/domestic partner/child life insurance, accidental death and dismemberment
• Employee discounts, auto, home, pet insurance savings, tuition reimbursement, paid vacation and sick time, 9 paid holidays and 3 paid floating holidays, paid leave for family events, legal services, identity theft protection, EAP, adoption reimbursement benefit, FEDlogic, commuter benefits

• The Service Technician is responsible for building high impact relationships with customers and ensuring our products, equipment, and services represent our brand each day.
• Perform maintenance, sanitation, repairs and lab sampling on water vending machines while adhering to quality and safety standards.
• Respond to service calls promptly and close service requirements with accuracy and precision.
• Responsible for loading equipment parts and managing inventory.
• Conduct daily pre-trip inspection and maintain vehicle cleanliness.
• Collect cash/coins within designated retail markets and vending locations.
• Serve as a Primo brand ambassador by nurturing quality relationships with existing and potential customers, being knowledgeable about our products and services and providing exceptional customer experiences.

• Exceptional customer service and communication skills.
• Strong mechanical aptitude and ability to use diagnostic tools.
• Ability to use application-based handheld devices.
• Excellent planning, time management, organization, and problem solving skills.
• Basic math skills proficiency.
• Ability to frequently lift/move up to 50lbs.
• Ability to stand for prolonged periods when servicing equipment.
• Valid Driver’s License and ability to meet company driver qualification standards.
• Flexibility to work weekends based on business needs.

Primo Brands is a proud Equal Opportunity and affirmative action employer. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, transgender status, age, protected veteran, disability, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable law.

Candidates must possess strong English language skills to communicate effectively with customers and provide exceptional service.