Lead Day Porter

Salute Benefits That Put You First

We know life doesn’t stop when work begins, that’s why we offer perks designed to support your well-being, your family, and your future:

• Time to Recharge:Enjoy8 company-paid holidays
  ,2 floating holidays
  , and
  PTO so you can rest, celebrate, and take care of what matters most.
• Comprehensive Benefits Package:Including Medical, Dental, and Vision that you can enroll starting on Day 1. Coverage begins the first of the month following 30-days of employment.
• Peace of Mind:
  The Employee Assistance Program is available to all employees, even if you do not participate in the benefits package.
• Your financial future matters:Enjoy our employer-supported 401(k) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%.
• Wellness Support:Access to
  HSA
  ,
  mental health resources,and
  gym discounts
  —because your health matters.
• Extra Protection & Perks:Through discounted group programs, such as legal services
  ,
  home & auto insurance
  ,
  pet insurance
  , and protection for life’s unexpected moments.

The Lead Day Porte is responsible for managing a team of ten or more employees while ensuring the facility remains in pristine, "mission-critical" condition. You will act as the bridge between field staff and client leadership, overseeing shift scheduling, quality assurance, and safety compliance. While this is a supervisory role, the Lead Day Porter must be "well-versed in the trenches," able to train staff on cleaning protocols and fill in for subordinates when necessary.

• Team Leadership:
  Manage a team of up to 10 (possibly more) porters; responsible for performance reviews, disciplinary reports, and fostering strong team culture.
• Scheduling & Admin:
  Develop shift schedules, resolve conflicts, and track labor costs. Manage timesheet approvals and discrepancy tracking.
• Client Relations:
  Act as the primary operational contact for data center clients. Establish strong rapport and provide professional, error-free reporting on facility status.
• Quality Control:
  Perform unscheduled spot checks and formal QA/QC audits to ensure all cleaning and maintenance tasks meet "hyperscale" standards.
• Work Order Management:
  Utilize Microsoft Office and facility systems to initiate, track, and close "Work Requests" (WR) and maintenance tickets.
• Safety Champion:
  Responsible for AHA, THA, MOPs, and SOPs. Ensure team compliance with EHS standards and perform safety spot checks.

• Facility Maintenance:
  Oversee and perform the cleaning of floors (sweeping, mopping, scrubbing, vacuuming) and surfaces using approved chemical cleaners and equipment.
• Specialized Cleaning:
  Manage the stripping, sealing, and polishing of floors and the cleaning of interior partition glass/mirrors.
• Restock & Supply:
  Monitor inventory levels, requisition supplies, and ensure the janitor’s closet is neat and equipment is in good working order.
• Event Setup:
  Coordinate the arrangement of tables, chairs, and decorations for facility events.
• Security & Monitoring:
  Monitor building security by ensuring doors are locked post-operation and checking for electrical hazards.

• Strong Leadership:
  Proven ability to delegate tasks, translate leadership vision to field staff, and manage a diverse team.
• Communication:
  Excellent written and oral communication skills for client-facing interactions.
• Technical Proficiency:
  Adept at using the Microsoft Office Suite (Excel, Outlook). Proficiency with computers, tablets, and work order systems.
• Education:
  
  High School Diploma or equivalent (GED) required.
• Age/Legal:
  Must be 18 years of age or older and pass all required background checks.
• Experience:
  
  Minimum 2 years' experience in a supervisory role (janitorial, facility services, or data center environments preferred).
• Custodial
  
  Experience:
  
  Advanced knowledge of commercial cleaning methods, tools, and equipment.
• Soft Skills:
  
  Customer service focus; strong leadership; attention to detail; organizational and time management skills; effective communication; problem-solving ability; reliability; and professionalism.