Food Service Supervisor Hospitality Industry

An environment where people are at the heart of the experience

Do you dream of working in a stimulating environment, where every day brings its own challenges and surprises? Are you passionate about the hotel and restaurant business, and want to make a real difference to the customer experience? Come and make a career at Château Joliette, where pleasure, passion and excellence are on the menu every day.

Your role: customer experience conductor

Under the supervision of the Catering Manager, you'll be an essential pillar of operations, ensuring the smooth running of restaurant, bar and banquet services. Your leadership and proactivity will have a direct impact on our customers' satisfaction... and on your team's morale!

• Daily supervision of the restaurant, bar and events;
• Act as a link between customers and the various departments to ensure smooth, seamless service;
• Welcome, integrate and train new team members;
• Scheduling catering staff fairly and efficiently;
• Manage cash desks and group bookings;
• Maintain and develop quality standards;
• Actively participate in service, when necessary;
• Propose innovative ideas to improve the customer experience and contribute to the hotel's growth.

You're a positive leader, you can keep your cool even when the going gets rough, and you like to unite a team around a common goal. Here's what we're looking for:

• Minimum 1 year management or supervisory experience (ideally in the hotel/restaurant sector);
• Bilingual French-English, to serve our diverse customer base;
• At ease with IT tools (Master D, Office suite);
• Organized, autonomous and with an excellent sense of customer service.

Because taking care of you is just as important as taking care of our customers:

• 1 free meal per shift;
• Food and drinks at employee prices;
• Preferential rates at hotels in the Ôrigine Artisans Hôteliers network;
• Flexible working hours for a good work/life balance;
• Free on-site parking.

If you're looking for more than just a job - a team, an atmosphere and a place where you can flourish - then we want to meet you!