Operations Supervisor - Credit Union Amphitheater

The Role

Operations Supervisor – Responsible for supervising all activities within the venue operations department while maintaining a focus on the guest experience and day‑to‑day operations. This position reports directly to the General Manager.

Legends Global is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with a 360° service solution, collaborating across Global Planning, Global Sales, and Hospitality to ensure success across six verticals: professional sports, collegiate, attractions, entertainment, international, and conventions.

Directly oversee event day staff and interact with customers to ensure a seamless guest experience. Maintain and control food and beverage inventory, enforce company policies, and support the General Manager with staff supervision and operational leadership. Conduct physical audits of inventory, enforce cash‑handling procedures, and evaluate compliance with corporate service standards.

• Assist in staffing, scheduling, training, and counseling of event and warehouse staff.
• Directly manage event day staff while having direct interaction with customers.
• Maintain and control high volume food and beverage inventory.
• Lead venue operations with direction from the general manager.
• Support the general manager with supervision of staff.
• Train, educate, and enforce responsible service of alcoholic beverages and evaluate compliance within corporate procedures.
• Develop and enforce standards for service, sanitation, and product and food quality.
• Ensure all cash handling procedures are documented and enforced.
• Interact with co‑workers to assure compliance with company service standards, inventory, and cash control procedures.
• Conduct physical audit of inventory and product, research and perform reconciliations.

• Must be at least 18 years of age.
• Strong attention to detail and highly organized with excellent time‑management and prioritizing skills.
• Must meet state and city health requirements for food handling and alcoholic beverage service.
• Ability to multi‑task in a fast‑paced, team‑oriented setting.
• Must be fluent in English.
• Ability to work in an open‑aired environment during all climate conditions.
• Ability to lift and carry items weighing up to 50 pounds up and down stairs/ramps.
• Willingness to work all venue events, including extended hours, nights, weekends, and holidays.
• Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.

$22.00 per hour.

Practice safe work habits, follow all safety policies and procedures, complete company‑wide safety training and any additional job‑specific safety training. Report all safety incidents to the company’s risk management system (Origami Risk) on the day the incident is reported.

• Microsoft Office (Excel, PowerPoint, Word, Outlook) – Expert level.

Legends Global is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, review the "Know Your Rights" notice from the Department of Labor.