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Customer Service Operations Leader

Job in Tinley Park, Cook County, Illinois, 60483, USA
Listing for: Transdev North America
Full Time position
Listed on 2026-08-08
Job specializations:
  • Customer Service/HelpDesk
  • Management
Salary/Wage Range or Industry Benchmark: 47000 - 58000 USD Yearly USD 47000.00 58000.00 YEAR
Job Description & How to Apply Below

Transdev North America is seeking a Customer Service Manager in Tinley Park, IL to lead the day-to-day Customer Service operations and guide staff toward delivering exceptional service. You will monitor agent performance, adjust staffing, and align team actions with corporate standards.

The role requires a strong focus on customer-first results, problem-solving, and effective communication. A flexible schedule and DEA/ADA awareness are important as you manage a diverse team.

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