Help Desk Technician at LaSalle Network Tinley Park, IL

Help Desk Technician job at LaSalle Network. Tinley Park, IL. Your technical skills can help save lives! LaSalle Network is hiring a Help Desk Technician to support hospitals, clinics, and medical offices by ensuring their technology runs smoothly. This is a hands‑on, high‑impact role where you’ll be the first line of defense in solving IT challenges for healthcare professionals.

• Provide onsite IT support for essential healthcare systems and devices
• Troubleshoot and resolve hardware, software, and networking issues
• Install and configure medical and IT equipment, ensuring compliance with healthcare regulations
• Perform system updates, security scans, and routine maintenance
• Partner with IT teams and vendors to address complex technical issues
• Maintain detailed documentation of service activities and solutions
• Follow all safety protocols and infection control measures
• Manage IT inventory, track usage, and order necessary equipment
• Stay ahead of the curve by participating in training and professional development

• High school diploma required; technical certifications or associate degree preferred
• Passion for IT and interest in healthcare technology
• Strong problem‑solving and troubleshooting abilities
• Effective communication skills to support non‑technical users
• Basic understanding of computer hardware, software, and networking
• Ability to work independently and collaborate within a team
• A valid driver’s license and reliable transportation

Thank you, Ashish Saluja
Project Manager
LaSalle Network