Engineering Manager – Lifecycle Services

Responsibilities

• Lead the engineering and administrative staff at the Central Regional Operations office
• Provide local customers with system problem resolutions, field services, system startup coverage, system upgrades, small project implementation, project management, and more
• Interface effectively with key customer personnel, building positive relationships and maintaining high levels of customer satisfaction
• Perform monthly project cost reviews and implement procedures to improve efficiency
• Review upgrade, project, and service proposals for accurate content and ensure objectives are met
• Support the financial, efficiency, and quality objectives for the region
• Supervise and coordinate personnel, equipment, and financial resources to expand business volume and profitability
• Work closely with the Aftermarket Sales Team to develop work scope, implement upgrades and service functions
• Mentor and coach team members, fostering a psychologically safe and inclusive environment

• Bachelor's degree in engineering or related technical field, or equivalent combination of education and experience
• 7+ years of related experience
• Willing and able to travel up to 25%
• Legal authorization to work in the United States without sponsorship now or in the future
• OV400 certification and prior Ovation and/or DCS experience
• PE (Professional Engineer) or PMP
• Past experience as site manager or project manager
• Past demonstrated leadership abilities