General Manager-QSR
Listed on 2026-08-08
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Management
General Management, Operations Management, Retail & Store Manager
Tinley Park, United States | Posted on 08/05/2026
General Manager – Dunkin' (Chicago South Suburbs)
Location:
Tinley Park / Orland Park, IL Compensation: $60,000–$65,000/year plus bonus
Runs on Dunkin'? We run on YOU.
We're a family-owned Dunkin' crew (some spots double as Dunkin' / Baskin-Robbins — coffee rush by day, ice cream party by night ?) growing fast across Chicago's South Suburbs. 5 stores open, 3 more on the way, next one opening in about 6 weeks. Our stores move — $30K a week in sales — but we still run like a family, not a faceless corporation.
No red tape. No 12 layers of approval. Just fast decisions and people who actually know your name.
We're looking for a General Manager who can run a high-volume store like a well-oiled (and well-caffeinated) machine — and who wants more than just a job. Get in now, grow the bench, and help us build the next 3 stores. GM today, multi-unit leader tomorrow? Very possible here.
What You'll Actually Be Doing- Running the show at a high-energy Dunkin' (or Dunkin'/Baskin-Robbins) restaurant — sales, guest experience, the whole vibe
- Leading, hiring, and mentoring a crew of 15–17 people you'll actually enjoy showing up for
- Owning the numbers — inventory, costs, cash, P&L — and hitting your targets
- Keeping brand standards, food safety, and cleanliness on point across every daypart
- Coaching up your shift leaders so they're ready for the next opening (yes, that could be a promotion for them — and for you)
- Talking directly to ownership when you need a decision — not a ticket queue
- 2+ years leading a team in QSR, retail, or another fast-paced, high-volume gig
- A track record of running a tight ship with 15+ people and real numbers to hit
- Solid communication, scheduling, and cost-control chops
- Early-riser energy and a love of a busy, high-five-worthy shift
- Ambition — this role has a real path to multi-unit leadership as we keep opening stores
- Reliable ride to our South Suburbs Chicago locations (Tinley Park, Orland Park, and around)
$60K–$65K salary plus bonus — real money for real leadership
Ground-floor growth story: 3 new stores incoming, promotions built right in
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