Quality Assurance Manager

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

The Quality Assurance Manager (QAM) oversees QA compliance at the laboratory. The QAM ensures that company policies, procedures, and implementation of a robust and effective Quality System is maintained. This includes identifying or developing quality management tools, assessing risks and leading root cause investigations, evaluating company-wide trends for weaknesses and opportunities to advance the company’s leadership position in the environmental industry, and training quality staff in the implementation of Quality Systems, techniques, and tools.

The QAM will also work with various accrediting bodies to maintain our many state and program certifications.

• Ensure adherence to highest quality and efficiency standards in laboratory operations
• Lead team, schedule, and train employees; ensure coverage and performance; foster morale and teamwork
• Lead interventions in laboratories with inadequate Quality Systems or management
• Review assigned laboratories’ monthly reports to stay current with laboratory issues and achievements
• Review audit responses for assigned laboratories as needed Compile Quality System metrics to monitor the status and performance of assigned laboratories
• Monitor laboratory certification activities to ensure no major losses of certifications Investigate issues raised by clients, QA, sales, and other departments to find root cause, implement corrective action, and document proper response
• Perform internal investigations of suspected data integrity related and/or ethics violation issues
• Provide review and comments on state, client, TNI, and federal agency programs and requirements
• Monitor regulatory and accreditation activities for business opportunities and threats
• Research Quality Systems information and stay abreast of new practices to maintain knowledge to provide guidance for the laboratory site.
• Participate in environmental industry committees or organizations to contribute to industry-wide initiatives that can impact the company Identify and/or develop model Quality System tools, policies, and procedures, and make these available for adoption within the laboratories
• Develop and participate in the Quality Management Training for new and prospective quality management staff Coordinate quality assurance and technical training courses, as applicable
• Assist Laboratory Directors/BUMAs in QA personnel decisions including: staffing, hiring, evaluations, and disciplinary actions as requested
• Attend meetings to stay current with industry trends and QA programs
• Participate in the Laboratory Information Management System (LIMS) oversight and standardization Assist with internal Quality Systems Audits as needed

The ideal candidate would possess the following skills and knowledge

• Strong leadership, initiative, and teambuilding skills
• Knowledge of environmental laboratory accreditation requirements
• Quality Assurance and Quality Control…