Part-Time Dispensary Associate

Ascend Wellness Holdings (AWH) – Tinley Park

AWH is hiring a Part‑Time Dispensary Associate. We are a diverse team committed to customer service and community impact.

The Dispensary Associate is responsible for guiding customers through the cannabis purchasing experience, providing informed recommendations based on customers’ desired outcomes, delivering accurate product descriptions, and operating with high accuracy in a fast‑paced environment.

Part‑time associates work 15–29 hours per week. Must be flexible to work during the week (AM/PM) and have open availability on weekends.

• Deliver best‑in‑class customer experience while maintaining operational integrity and compliance throughout the store
• Guide customers through sales transactions while offering advice and knowledge as needed or requested
• Ensure the sales floor is stocked, displays and menus are up to date and accurate, and the store is well maintained
• Fulfill and pack customer orders and move completed orders from fulfillment areas to the sales floor for pickup
• Promote a work environment that is positive, customer‑service oriented, and compliant with established policies and procedures
• Continuously develop product knowledge to offer customers the most up‑to‑date information and advice
• Respond to customer inquiries in store, online, and over the phone
• Accurately use and maintain the point of sale (POS) system in person and over the phone
• Ensure accurate cash handling, customer cart management, and ring customer transactions
• Accurately record data for customer accounts
• Strive to achieve team and individual performance goals
• Verify proper paperwork, documentation, and required identification for customers
• Execute inventory, visual merchandising, marketing, customer service, or other in‑store operations as directed by Store Leadership
• Report any observed inconsistencies or hazards to Store Leadership
• Maintain a clean, organized, safe, and inviting store environment
• Complete store opening and closing checklists

• Must be at least 21 years of age
• High school diploma or GED
• Retail experience preferred; cannabis retail experience a plus
• Exceptional customer service skills
• Basic computer skills
• Experience with cannabis point‑of‑sale (POS) software a plus
• Positive attitude, team player, and strong work ethic
• Willingness to learn applicable state and local laws and regulations related to inventory, safety, and personnel
• Maintain compliance with all regulatory requirements for working in the cannabis industry
• Excellent organization and time‑management skills
• Strong attention to detail
• Ability to internalize training and follow instructions
• Effective written and verbal communication skills

Ascend Wellness Holdings, Inc. (AWH) and its subsidiaries are equal‑opportunity employers. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.