Dispensary Associate-PT; Tinley Park

Ascend Wellness Holdings (AWH) of Tinley Park is looking to hire Part‑Time Dispensary Associates
.

We are building a world‑class team focused on customer service and the future of cannabis.

We offer great perks including flexible schedules
, 2 weeks of paid time off for full‑time staff
, and swag.

The Dispensary Associate is responsible for guiding customers through the cannabis purchasing experience, making informed recommendations based on a customer’s desired outcomes, providing accurate product descriptions, and operating with a high level of accuracy in a fast‑paced environment.

The Part‑Time Dispensary Associate works 15–29 hours per week. Must have flexibility to work weeknights and weekends.

• Deliver best‑in‑class customer experience while maintaining operational integrity and compliance throughout the store.
• Guide customers through sales transactions while offering advice and knowledge as needed or requested.
• Ensure the sales floor is stocked, displays and menus are up‑to‑date and accurate, and the store is well maintained.
• Fulfill and pack customer orders and move completed orders from fulfillment areas to the sales floor for pick‑up.
• Promote a work environment that is positive, customer‑service oriented, and compliant with established policies and procedures.
• Continuously develop product knowledge to offer customers the most up‑to‑date information and advice.
• Respond to customer inquiries in‑store, online, and over the phone.
• Accurately use and maintain the point‑of‑sale (POS) system in person and over the phone.
• Accurate cash handling, customer cart management, and ringing of customer transactions.
• Accurate and timely data entry of customer information.
• Strive to achieve team and individual performance goals.
• Verify proper paperwork, documentation, and required identification for customers.
• Execute inventory, visual merchandising, marketing, customer service, or other in‑store operations as directed by Store Leadership.
• Report any observed inconsistencies or hazards to Store Leadership.
• Maintain a clean, organized, safe, and inviting store environment.
• Complete store opening and closing checklists.

• Must be at least 21 years of age.
• High school diploma or general education degree (GED).
• Retail experience preferred; cannabis retail experience a plus.
• Exceptional customer service skills.
• Basic computer skills.
• Experience with cannabis point‑of‑sale (POS) software a plus.
• Positive attitude, team player and strong work ethic.
• Willing to build understanding of applicable state and local laws and regulations, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures.
• Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry.
• Excellent organization and time‑management skills.
• Attention to detail.
• Excellent communication skills.
• Able to internalize training and follow instructions.

The physical demands include standing, walking, sitting, using hands to finger, handle, or feel objects or controls, reaching with hands and arms, balancing, stooping, kneeling, crouching or crawling, talking or hearing, and tasting or smelling. The employee may occasionally lift and/or move up to 25 pounds. Specific vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ascend Wellness Holdings, Inc. (“AWH”) and its subsidiaries are an equal‑opportunity employer and celebrate the population of differences and do not discriminate in its hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

All duties and responsibilities are essential functions and requirements. This description does not constitute a contract of employment.