Personal Shopper - Sam's

Sam's Club # Harlem Ave, Tinley Park, IL 60477‑1614

Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Memberships, upgrades, and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals. Maintains safety of the Facility by following all safety standards, procedures, and guidelines including conducting safety sweeps, following proper forklift spotting procedures, handling and disposing of hazardous materials, following Company steel standard guidelines, and reporting unsafe situations to Management.

Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring accuracy of orders and invoices, securing items until Members arrive, and following up on out‑of‑stock merchandise to meet Member needs. Completes work assignments and priorities using policies, data, and resources while collaborating with managers, coworkers, customers, and other business partners to identify priorities, deadlines, and expectations.

Carries out tasks while communicating progress and recommending ways to address improvement opportunities, adapting to new knowledge and feedback.

Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company's products and services. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices.

Respect the Individual:
Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform. Works as a team, builds strong relationships, and communicates with impact, energy, and positivity to motivate and influence. Strengthens the team by mentoring others and recognizing contributions.

Act with Integrity:
Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values, holds oneself and others accountable, and supports Walmart's goal of becoming a regenerative company. Acts in a selfless manner, consistently humble, self‑aware, honest, fair, and transparent.

Serve our Customers and Members:
Delivers results while putting the customer first. Makes decisions based on reliable information, balances short- and long‑term priorities, and considers how own work impacts the team's ability to deliver on our purpose.

Strive for Excellence:
Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage, and drives continuous improvements. Is open to and uses new technologies and skills, and supports others through change.

- Health benefits include medical, vision, and dental coverage.

- Financial benefits include 401(k), company‑purchase stock, and company‑paid life insurance.

- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO and/or PPTO can be used for vacation, sick leave, holidays, or other purposes. The amount depends on job classification and length of employment and meets or exceeds required paid sick leave laws.

- Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are fully paid for by Walmart.

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.