Study Coordinator

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Full Time Corporate, Tinley Park, IL, US

The Clinical Study Coordinator supports the successful delivery of clinical trial projects via operational/day-to-day management of workflows. Deliver excellent customer service to project stakeholders (e.g., clients, clinical sites).

Please note that this position requires you to be onsite at our Illinois, USA location.

• Possess strong working knowledge of company capability’s and how it typically aligns with clients’ objectives and timelines.
• Comfortable developing and maintaining relationships with various project stakeholders where needed (external and internal)

• Contribute, when necessary, operational insights that will impact project scope.
• Assist the Project Managers with creation of study specific laboratory binders and regulatory documents.

• Attend in-house initiation meetings with all project personnel in order to understand individual contributions of all, as well as overall study objectives and timelines.
• Provide guidance to Pharma Accessioning Team regarding query generation.
• Create and send clearly written data clarification messages to ensure outstanding queries are resolved in a timely fashion according to Communication and Escalation Plan established with each Sponsor.
• Maintain study tracking spreadsheets/documents in real time if applicable.
• Communicate effectively (verbal and written) when interacting with external stakeholders (e.g., CRAs, SCs, PIs, etc.)
• Interact effectively with all in-house project personnel and provide clear communication on status of cases (query resolution) or specific requests (e.g., expedited testing requests)
• Perform data entry if needed and/or manage data entry needs of projects to ensure daily/weekly completion occurs.
• Process sample repatriations and maintain associated documentation.

• Participate in regular internal meetings with Project Manager to feed in views of project personnel, outline operational challenges, and learn of wider project progress.
• Participate in regular conference calls with clients.
• Provide support to Project Manager during client monitoring visits.
• Ensure project supplies and day-to-day resources are always appropriately used in an effort to reduce waste and increase efficiency.

• Contribute to internal project closing meetings in order to share best practice.
• Provide QC support to Project Manager during close out visits.

• Bachelor of Science degree or similar degree related to the role
• 1-2 years’ experience in Clinical Laboratory Science

• Knowledge of GCP/CAP/CLIA and global clinical research industry
• Must be able to communicate effectively and persuasively, both verbally and in writing, with all levels of in-house Hematogenix personnel and other project stakeholders (e.g., CRAs, site officials)
• Working experience with laboratory information systems
• Personal computer skills (Microsoft Word, Excel, Power Point, etc.)
• Ability to ambulate throughout the office and laboratory.

• Medical
• Dental
• Vison
• Life
• 401k
• PTO
• Competitive Salary

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Hematogenix provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.