Maintenance Porter - Driving

Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. There’s no fumbling with tickets, machines, apps, or credit cards – you just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at more than 4,000 locations across North America and Europe.

Today we are reinventing parking to create checkout‑free experiences everywhere, giving us back our most valuable asset: time.

Basic Function
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This position involves facility maintenance duties and customer interface. Previous experience is preferred but not required. The individual must perform with minimal supervision. Other duties may include equipment service and general housekeeping tasks.

• Perform all maintenance and cleaning tasks noted in the checklists and as directed by the facility manager/supervisor to ensure that all dirt, dust, litter and debris are removed from all areas of the facility using brooms, mops, brushes and other hand tools.
• Walk the garage daily to note and correct any maintenance problems.
• Sweep and pick up around the entrances and exits to the garage and stairwells and clean surface area rails, booth, office and rest rooms.
• Empty all trashcans in the garage, booth and office.
• Paint any and all areas of the facility as directed by the facility manager/supervisor to ensure painted surfaces such as poles, signs, doors, walls, curbs, islands, gates, etc. are properly maintained and look neat and clean.
• Replace burned out bulbs.
• Apply oil absorbent to oil spills.
• Submit requests for repairs or maintenance.
• Check conditions of safety items, such as gate arms, to ensure clearance bars are secure.
• Check ticket spitters and gates daily for proper operations, ticket supply, accuracy of time on clock and general appearance.
• Provide ticket and record gate counters to the Manager.
• Keep an inventory of janitorial supplies.
• Maintain a garage/lot sweep sheet.
• Operate automatic sweepers, scrubbers, and outdoor equipment such as weed eaters, lawnmowers or other electrical tools to repair or construct items, as applicable.
• Shovel, plow or blow snow from the entrance or exit ramps and in areas designated by the Facility Manager using shovels, snow blowers and other light‑duty equipment.
• Report any unknown, observed or suspected violations of company policy, safety hazards or any unusual occurrence to the Facility Manager in a timely manner.
• Practice the Three Keys to Customer Satisfaction, including the Five Customer Service Behaviors to ensure successful customer interactions.
• Assist customers within the facility or as directed by the Facility Manager/Supervisor.
• Resolve customer complaints independently or with the aid of a supervisor.
• Be familiar with all aspects of the operation and cover other duties, including cashier, attendant, etc., on an as‑needed basis.
• Maintain a neat and clean appearance and arrive and remain in complete uniform before and during scheduled shifts.
• Perform other duties as assigned.

Education/Experience
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High School Diploma or a combination of experience and education. May require facility maintenance, electrical and/or painting experience and/or skills training depending on the job assignment and facility.

License Requirement
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The employee will be required to have and maintain a valid state‑issued driver’s license with a current address and acceptable driving record.

Availability to Work
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Special shift requirements, if any, will vary depending on a location’s hiring needs. Availability to work 3rd shift and/or weekends may be required.

Oral Communication
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Speaks clearly; listens and gets clarification; responds well to questions.

Written Communication
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Writes clearly and informatively; can read and interpret written information.

Customer Service
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Maintains a positive attitude. Responds to requests for service and assistance.

Adaptability
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Adapts to changes in the work environment; can deal with change, delays, or unexpected events.

Judgment
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Exhibits sound and accurate judgment.

Professionalism
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Reacts well under pressure.

Language Ability
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Abil…