Hospitality Manager

Join to apply for the Hospitality Manager role at Groupe Compass Quebec ltée.

Compass Group Canada is part of a global food service and support services company that’s the 6th largest employer in the world, with 625,000 employees. We’re found in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps, military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow.

Join us now and point your career forward!

Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co‑workers to come together. No matter why they gather, we’re here to serve. Because of what we do, people share so much more than a meal. And that’s why this is so much more than a job.

If you were to come on board as a Hospitality Manager
, we’d ask you to do the following for us:

• Lead, inspire, and motivate a team to deliver anticipative, engaging service across all office and hospitality functions.
• Manage all HR functions, including associate development plans, performance reviews, payroll, and staffing needs.
• Recruit, hire, train, and schedule team members to ensure adequate coverage and high service standards.
• Conduct daily team reviews and coordinate day‑ahead activities to ensure timely and accurate task completion.
• Foster a positive, service‑driven work environment that prioritizes hospitality and client satisfaction.
• Oversee daily administrative tasks, time‑off requests, and schedule management for smooth departmental operations.
• Collaborate with facilities, technology, and key internal stakeholders to ensure flawless in‑office experience.
• Manage external vendors, including catering suppliers and maintenance providers, ensuring quality and service excellence.
• Collaborate in menu planning, food preparation oversight, costing, budgeting, and inventory management for in‑office food service operations.
• Promote a culture of safety and compliance by adhering to Compass’ Quality Assurance, Occupational Health and Safety Act, and WHMIS regulations.
• Conduct regular workplace inspections and ensure WHMIS training for all staff.
• Support and implement security, fire, health, and safety protocols as required.
• Maintain strong relationships with internal clients, ensuring satisfaction with all services and menu offerings.
• Coordinate with third‑party vendors to ensure timely maintenance, system support, and consistent service delivery.
• Oversee catering and event coordination for both internal and external meetings, ensuring premium quality and client satisfaction.

• Degree or working experience in a luxury hospitality environment is considered a strong asset – corporate, restaurant or hotels. Preference given to those with events/catering experience.
• At least 3 years in a supervisory or management role.
• Excellent written and verbal communication skills.
• Strong relationship building, analytical and adaptability skills.
• Strong technical skills and ability to learn and operate internal and external systems.
• Ability to manage competing priorities and meet frequent deadlines.
• Intermediate to advanced proficiency in Microsoft Office (Excel, Outlook, Teams, PowerPoint etc.).
• Resourceful learner with an improvement mindset and strong problem‑solving abilities.

• Join an award‑winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our…