Room Attendant

Room Attendant ()

Job Description

Hilton Toronto Airport Hotel & Suites
5875 Airport Road
Mississauga L4V 1N1

A Room Attendant is responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience while managing guest requests in a timely manner.

• Clean guest bedrooms and bathrooms
• Vacuum rooms and corridors
• Change and replenish bed linen, towels and guest amenities in line with company guidelines
• Undertake regular deep cleaning tasks
• Restock and maintain trolley on daily basis
• Report missing or damaged items to the Housekeeping Supervisor and ensure replacement or repair
• Ensure all equipment in and around guest rooms as well as in work areas is in working condition
• Be environmentally aware and dispose of waste accordingly
• Manage guest requests in a timely and efficient manner
• Comply with hotel security, fire regulations and all health and safety legislation
• Carry out lost property procedures
• Assist other departments and maintain good working relationships

• Committed to delivering high levels of customer service
• Ability to work independently or in teams
• Flexible and reliable
• Experience in a similar position (advantageous)

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.

And, our amazing Team Members are at the heart of it all!

Hilton Hotels and Resorts are committed to providing equality of services and access to facilities for all our guests. For more information on this hotel’s Accessibility for Ontarians with Disabilities Act (AODA) policy and plan, please contact AODA or call
-AODA.