Fleet Operations Lead – Electric Vehicles; Automotive

Position Summary

The Fleet Operations Lead is responsible for end-to-end operational readiness, compliance, and performance of SHMA’s vehicle fleet. This includes pre-production vehicles, production vehicles, demo vehicles, and internal employee-use vehicles. This is a highly cross‑functional, execution‑focused leadership role. You will ensure that every vehicle in the fleet is safe, digitally enabled, insured, licensed, compliant, and operational across testing, storage, transportation, demonstrations, and employee use.

You will partner closely with Engineering, IT, Customer Service, Quality, Legal, Finance, People Operations, and Retail/Studio Operations to build scalable, compliant, and efficient fleet processes as SHMA moves toward commercialization. This role is ideal for someone who thrives in fast‑paced environments, enjoys building structure where none exists, and takes pride in operational ownership.

• Own fleet maintenance strategy across pre‑production, production, demo, and employee‑use vehicles
• Oversee preventive maintenance, repairs, inspections, and vendor coordination
• Partner with Engineering and IT to manage OTA software updates to ensure vehicles remain current, secure, and operational
• Track maintenance schedules, issue resolution, and downtime metrics
• Ensure vehicles are fully operational and presentation‑ready for demos, testing, internal use, and events

• Own end-to-end operations for SHMA’s internal employee vehicle fleet
• Develop and enforce fleet usage policies, including eligibility, access controls, safety standards, and acceptable use
• Coordinate employee onboarding and offboarding for fleet participation, including assignment, provisioning, and vehicle return
• Partner with People Operations, Legal, and Finance to ensure compliance with labor, insurance, and risk policies
• Monitor utilization, costs, and vehicle condition to optimize program performance

• Manage fleet‑related accounts and subscriptions including insurance, charging services, and connected vehicle applications
• Oversee digital services subscriptions and integrations for fleet vehicles
• Partner with Finance to manage renewals, budgeting, invoice tracking, and cost controls
• Ensure accurate documentation and cost transparency across fleet operations

• Oversee vehicle licensing and registration, including manufacturer plates and standard plates
• Ensure compliance with state and federal regulations across all fleet categories
• Manage geofencing and vehicle location controls for testing, storage, transportation, and employee use
• Establish operational standards, access protocols, and documentation requirements
• Coordinate storage, transportation, and logistics for fleet vehicles

• Serve as primary fleet operations point of contact across internal departments
• Develop and maintain SOPs, policies, reporting frameworks, and performance metrics
• Identify opportunities to improve efficiency, reduce costs, and scale fleet processes
• Support operational readiness as AFEELA transitions into full commercialization

• 6+ years of experience in fleet operations, vehicle operations, mobility operations, or automotive operations
• Hands‑on experience managing vehicle maintenance, vendors, and logistics
• Strong understanding of licensing, registration, insurance, and regulatory compliance
• Experience developing operational processes and controls
• Proven ability to work cross‑functionally in fast‑paced or growth‑stage environments
• Strong ownership mindset with high attention to detail
• Excellent communication and organizational skills

• Experience supporting EV fleets or connected vehicle programs
• Familiarity with OTA systems, telematics, or geofencing technologies
• Experience managing demo fleets, test fleets, or employee vehicle programs
• Background in automotive OEM or startup mobility environments
• Experience working within global or matrixed organizations

• Work Arrangement: Primarily on‑site in…