Facilities Manager

Facilities Manager

What You'll Bring to The Table:

Facilities Operations

• Oversee maintenance and repair activities across 80+ restaurant locations.

• Ensure all facilities, equipment, and building systems remain operational and compliant with company standards.

• Develop and implement preventative maintenance programs to minimize downtime and extend equipment life.

• Respond to emergency facility issues and coordinate timely resolution.

• Conduct periodic site visits and facility assessments.

CMMS Management

• Manage and maintain the Company's Computerized Maintenance Management System (CMMS).

• Monitor service request workflows, response times, and vendor performance metrics.

• Analyze maintenance data and trends to identify opportunities for improvement and cost reduction.

• Generate reports and dashboards for leadership review.

Vendor Management

• Establish and maintain relationships with service providers, contractors, and suppliers.

• Negotiate service agreements, pricing, and contract terms.

• Monitor vendor performance to ensure compliance with service level agreements (SLAs).

• Conduct regular vendor reviews and implement corrective actions when necessary.

Budget & Financial Management

• Develop and manage annual operating facilities and capital budgets.

• Review and approve maintenance and repair expenditures.

• Identify cost-saving opportunities while maintaining service quality and operational reliability.

• Track spending against budget and provide regular financial reporting.

Compliance & Safety

• Ensure compliance with local, state, and federal regulations.

• Support life safety, fire protection, HVAC, refrigeration, electrical, plumbing, and building maintenance programs.

• Maintain accurate records for inspections, permits, and regulatory requirements.

• Promote a safe working environment for employees, contractors, and guests.

Capital Projects

• Support restaurant remodels, equipment replacements, and facility improvement projects.

• Coordinate with Operations, Construction, and external vendors to ensure projects are completed on schedule and within budget.

• Assist with project planning, bidding, execution, and closeout.

Supervisory Responsibilities:

Directly supervises the Maintenance Technician(s) and is responsible for assigning work, monitoring performance, providing coaching and development, and conducting performance evaluations. Coordinates daily maintenance activities and ensures timely completion of preventive and corrective maintenance tasks.

Work Environment:

The Facilities Manager works in both an office and restaurant environment. This position requires the regular use of a computer, telephone, and other standard office equipment to perform daily responsibilities. Frequent travel to restaurant locations is required to conduct site visits, oversee maintenance and construction projects, and support operational needs. While visiting restaurant locations, the Facilities Manager will be exposed to a fast-paced kitchen environment, including elevated noise levels from kitchen equipment, high temperatures generated by fryers, grills, and cooking equipment, sharp tools and utensils, wet or slippery floors, and cold temperatures in walk-in coolers and freezers.

Restaurant kitchens are often compact work spaces that require working in close proximity to team members, vendors, and contractors while maintaining safe work practices. The position may require standing, walking, bending, climbing ladders, lifting up to 50 pounds, and accessing rooftops, mechanical rooms, or other areas necessary to inspect and oversee facility systems and equipment.

Physical Demands:

While working at the Support Center, the Facilities Manager is regularly required to sit, speak, hear, and use a computer and other office equipment. The position frequently requires repetitive hand and finger movements, standing, walking, reaching, bending, climbing stairs, and lifting or moving items weighing up to 50 pounds. When visiting restaurant locations, the Facilities Manager is required to stand, walk, and move throughout the facility for extended periods while conducting inspections, troubleshooting equipment, overseeing maintenance…