Facilities Manager

Overview

Oversee maintenance and repair activities across 80+ restaurant locations. Ensure facilities, equipment, and building systems remain operational and compliant with company standards. Develop and implement preventative maintenance programs to minimize downtime and extend equipment life. Respond to emergency facility issues and coordinate timely resolution. Conduct periodic site visits and facility assessments.

• Manage and maintain the Company's Computerized Maintenance Management System (CMMS).
• Monitor service request workflows, response times, and vendor performance metrics.
• Analyze maintenance data and trends to identify opportunities for improvement and cost reduction.
• Generate reports and dashboards for leadership review.
• Establish and maintain relationships with service providers, contractors, and suppliers.
• Negotiate service agreements, pricing, and contract terms.
• Monitor vendor performance to ensure compliance with service level agreements (SLAs).
• Conduct regular vendor reviews and implement corrective actions when necessary.

• Develop and manage annual operating facilities and capital budgets.
• Review and approve maintenance and repair expenditures.
• Identify cost-saving opportunities while maintaining service quality and operational reliability.
• Track spending against budget and provide regular financial reporting.

• Ensure compliance with local, state, and federal regulations.
• Support life safety, fire protection, HVAC, refrigeration, electrical, plumbing, and building maintenance programs.
• Maintain accurate records for inspections, permits, and regulatory requirements.
• Promote a safe working environment for employees, contractors, and guests.

• Support restaurant remodels, equipment replacements, and facility improvement projects.
• Coordinate with Operations, Construction, and external vendors to ensure projects are completed on schedule and within budget.
• Assist with project planning, bidding, execution, and closeout.

Directly supervises the Maintenance Technician(s) and is responsible for assigning work, monitoring performance, providing coaching and development, and conducting performance evaluations. Coordinates daily maintenance activities and ensures timely completion of preventive and corrective maintenance tasks.

The Facilities Manager works in both an office and restaurant environment. This position requires the regular use of a computer, telephone, and other standard office equipment. Frequent travel to restaurant locations is required to conduct site visits, oversee maintenance and construction projects, and support operational needs. When visiting restaurant locations, expect a fast-paced kitchen environment with elevated noise, high temperatures from cooking equipment, sharp tools, wet or slippery floors, and cold temperatures in walk-in coolers and freezers.

Kitchens are often compact and may require working in close proximity to team members, vendors, and contractors while maintaining safe work practices.

At the office, regularly sit, speak, hear, and use a computer and other office equipment. The role may require repetitive hand and finger movements, standing, walking, reaching, bending, climbing stairs, and lifting or moving items up to 50 pounds. When visiting restaurant locations, stand, walk, move throughout the facility, and conduct inspections and oversee activities. May require bending, kneeling, crouching, stooping, reaching, climbing ladders, crawling into confined spaces, balancing, pushing, pulling, twisting, and lifting or carrying equipment, tools, parts, and materials up to 50 pounds.

Must possess sufficient visual acuity, manual dexterity, and mobility to safely inspect systems and navigate operational areas. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

Frequent local and regional travel is required to support restaurant operations, conduct facility inspections, oversee maintenance and construction projects, manage vendors, and respond to operational…