Donation Pick Up Associate

• Location 18600 Crenshaw Blvd,Torrance, CA, 90504,United States
• Job Category Re Store
• Employee Type FT Non-Exempt

Description

You're someone who people can rely on, and you're always there when they need a helping hand. You're looking for a new position where you can make a difference in your life, the lives of others, and the world. In return, you seek an organization that appreciates your individuality and supports you as a member of a diverse and talented team.

Habitat for Humanity of Greater Los Angeles has been an active affiliate of Habitat for Humanity International for more than 30 years. By building and preserving affordable housing through new construction, renovations, and home repairs, Habitat LA is transforming communities throughout Los Angeles County. Through access to affordable loans, housing counseling, down-payment assistance, skilled construction training, financial education, and volunteer opportunities the organization has strengthened families, helped stabilize communities, and fostered economic vitality in the region.

On average, the affiliate builds and renovates 100 homes in the Los Angeles region each year, ranking it among the largest affiliates nationwide.

• Make a Difference Every Day – Your work helps fund affordable housing programs and keeps reusable materials out of landfills.
• Mission-Driven Team – Work alongside passionate colleagues who are committed to serving our communities.
• Growth Opportunities – Gain experience in logistics, customer service, warehouse operations, and transportation with opportunities for advancement within Habitat LA.
• Active Work Environment – Stay active while working both indoors and outdoors in a dynamic, team-oriented setting.

Habitat for Humanity of Greater Los Angeles is looking for a dependable, customer focused Donation Pick Up Associate to support our ReStore donation pick-up team. Every day, you'll help collect donated furniture, appliances, and building materials that directly fund affordable housing programs throughout Los Angeles County.

This is an active, hands on position for someone who enjoys working outdoors, interacting with people, and being part of a team. You'll assist with loading donations, communicating with donors, ensuring safe transportation of items, and helping keep our warehouse operations running smoothly. If you're reliable, safety-minded, and enjoy providing excellent customer service, we'd love to hear from you.

• Contact donors before scheduled pick-ups to confirm appointments and provide arrival updates.
• Greet donors professionally and provide outstanding customer service during every interaction.
• Verify donated items upon arrival and communicate any additions or changes to dispatch or management.
• Accurately complete donation receipts and required documentation.

• Assist the driver by directing backing, parking, and maneuvering the truck safely.
• Safely load, secure, and unload donated furniture, appliances, and building materials.
• Follow all safety procedures and proper lifting techniques to protect yourself, your teammate, and donated merchandise.
• Fill in for the Driver when needed, as assigned.

• Assist with unloading donations into the warehouse and organizing merchandise.
• Support warehouse and ReStore operations to complete a full 8-hour workday.
• Help maintain the cleanliness, organization, and readiness of company vehicles and work areas.

• Valid California Driver's License with a clean driving record.
• Minimum 19 years of age (insurance requirements).
• At least one year of experience in moving, delivery, warehouse, logistics, customer service, or a related field preferred.
• Experience safely loading, unloading, and securing heavy or oversized items.
• Forklift certification (OSHA) preferred but not required.
• Experience using route management or dispatch software (Vonigo or similar) is a plus.
• Strong communication and customer service skills.
• Dependable, punctual, and able to work collaboratively in a team environment.
• Ability to adapt to changing routes and daily priorities.