Maintenance Manager, Tahoe Truckee, California

Pacaso exists to enrich lives by making second home ownership possible and enjoyable for more people. We've reimagined the second home category — pairing a thoughtfully designed co-ownership model with simplified financials, equitable scheduling, and dedicated local property management, so owners get the joy of a true second home without the hassle.

Since launch, Pacaso has facilitated more than $1.2 billion in gross real estate transactions and service fees across 40+ destinations in the U.S., Mexico, and Europe — including Aspen, Lake Tahoe, Napa, Malibu, Palm Springs, Cabo, Paris, London, and most recently Florence, Milan, and Rome. We've raised over $300 million in cumulative equity funding, closed the largest real estate Regulation A+ offering of 2025, and reserved the Nasdaq ticker PCSO as we build toward a public listing.

Our work has been featured in The New York Times, The Wall Street Journal, Fortune, Forbes, CNBC, Bloomberg, and others.

We're a Certified Great Place to Work and have been honored for both our culture and our category-defining work:

• No. 5, Forbes America's Best Startup Employers (2026) — our second consecutive Top 10 ranking
• Newsweek's America's Greatest Startup Workplaces (2025)
• Winner, 2025 Inman Best of Proptech Awards — Consumer Experience & Marketplace Innovation
• Fortune & Great Place To Work Best Workplaces in Real Estate (2024)
• Best Workplace in the Bay Area™ (2023)
• Linked In Top Startup (2022)
  · Glassdoor Best Places to Work, #6 (2022)

About This Role:

We are looking for a talented and solutions-oriented individual to support our Lake Tahoe homes and owners. This person will play a critical role in ensuring our Owners have the best possible experience, and will cover our Pacaso properties as we grow. The ideal candidate will have the ability to handle a variety of single family home maintenance issues, while maintaining a high level of customer service.

What You'll Do:

• Create a welcoming environment for our Owners by ensuring their homes are well maintained through preventative maintenance and regular inspections
• Expect the unexpected:
  No two days are the same, but all will likely be spent traveling, and performing various maintenance tasks in our homes. Flexibility and adaptability is a must.
• Quickly solve for Owner-reported issues regarding maintenance, as needed
• Basic HVAC repair
• Basic pool maintenance
• Prepare a scope of work during the inspection period for each home, identifying issues and logging future maintenance items that will need to be performed both pre and post ownership
• Maintain a catalog for each Pacaso in your market, detailing the equipment and systems in use to ensure quick service work in perpetuity
• Create preventative maintenance work orders and schedule in accordance with our turn days
• Perform other responsibilities when duty calls; life is unpredictable!
• This is a full time salaried role offering $85,000 with an additional tools and vehicle stipend

About You:

• You possess a leader’s mindset and a broad skillset:
  You see a problem, and take charge of the situation. You are not afraid to bring people and resources together to get the job done
• You have a can do/will do attitude:
  Our owners are our top priority, and when an issue arises, it’s all hands on deck to ensure their experience is world-class. A willingness to help when needed is essential. This will include being available to step in on weekends and holidays
• You have an eye for detail and are not afraid to ask questions and/or suggest opportunities for improvement.
• You have the ability and willingness to travel to where the need is
• You communicate clearly and decisively to ensure all stakeholders are well informed at any given time
• You are tech savvy:
  You can manage work orders and update tasks on an online platform when needed, and can maintain a high level of responsiveness
• You have your own tools and equipment, a valid Driver’s License, and reliable transportation
• You are able to maneuver tight spaces and lift heavy objects (up to 50lbs)
• You have experience solving various maintenance issues within single and multi-family homes
  • Pool/Spa maintenance experience preferred
  • HVAC maintenance experience…