Assistant Manager of Janitorial Operations

Temporary Assistant Manager Of Janitorial Operations

Limited-time assignment:
This position is a temporary, limited-time assignment anticipated to last approximately eight (8) months to provide coverage during an employee leave of absence. This role requires frequent travel throughout Connecticut, Pennsylvania, and Rhode Island based on operational and contract needs.

Position summary

The Temporary Assistant Manager of Janitorial Operations provides temporary coverage during a manager's leave and supports the Manager of Janitorial Operations with daily staffing, supervision, service quality, inventory control, safety, and customer concerns, including coverage of FAA contract sites. The position has authority to make day-to-day operating decisions in collaboration with the Manager of Janitorial Operations, modifies schedules to meet business and contract demands, and directly supervises assigned employees across multiple work settings.

The position performs substantial hands-on janitorial coverage when staffing levels or service needs require it.

Reporting structure

This position reports to the Manager of Janitorial Operations and directly supervises 11 to 20 employees. The position supports an overall operation of 26 to 100 employees and coordinates daily decisions with the Manager of Janitorial Operations. Authority includes work assignments, schedule changes, quality inspections, inventory and supply levels, inspection of janitorial closets, responses to customer concerns, and employee accountability within established policies and direction.

Essential duties and functions

• Lead daily janitorial coverage across assigned locations so required cleaning services are completed safely, correctly, and on schedule.
• Direct 11 to 20 assigned employees by communicating work expectations, assigning coverage, monitoring attendance, and following up on incomplete or unacceptable work.
• Modify schedules and staffing assignments, in collaboration with the Manager of Janitorial Operations, to meet changing business operations, contract demands, absences, and urgent coverage needs.
• Inspect completed work, document results, address service deficiencies, and follow through until required standards are met.
• Respond to customer concerns promptly and communicate significant service, staffing, safety, or contract issues to the Manager of Janitorial Operations.
• Maintain accurate records related to schedules, attendance, inspections, incidents, inventory, supplies, equipment, employee concerns, and assigned operations.
• Support employee accountability and corrective action in collaboration with the Manager of Janitorial Operations and Human Resources.
• Manage janitorial inventory and supply levels, inspect location janitorial closets for organization, safety, stock, and equipment condition, and address shortages or deficiencies before service is affected.
• Enforce safety procedures, chemical-handling requirements, facility rules, customer requirements, and applicable organizational policies.
• Perform substantial janitorial work and heavy coverage when staffing is short, urgent coverage is needed, or service commitments are at risk.

General duties and responsibilities

• Support and uphold The Kennedy Collective's mission, values, policies, procedures, and standards of professional conduct.
• Promote a respectful, person-centered environment that supports dignity, rights, choice, independence, and well-being.
• Maintain professional, respectful, and collaborative relationships with employees, supervisors, customers, coworkers, other departments, and community partners.
• Comply with applicable laws, regulatory requirements, contractual obligations, facility rules, and organizational policies.
• Maintain the confidentiality of employee,…