Production Manager

Campers Inn RV is looking for a Production Manager
. This role is responsible for leading the service department team.

At Campers Inn RV, we’re more than a dealership—we’re a team driven by purpose, innovation, and a commitment to helping people enjoy the RV lifestyle and find their AWAY. Our vision is to be the RVer’s Trusted Resource for our employees, customers, and partners, and to lead the industry through forward‑thinking ideas and positive change. As we continue to expand across the country and prepare for global growth, we’re proud to offer meaningful career paths, strong development opportunities, and the chance to make a real impact in the communities we serve.

Founded in 1966 by Art and Fran Hirsch, Campers Inn RV has grown into the Nation’s Largest Family‑Operated RV Dealership, with nearly 50 locations in over 20 states. Our family‑focused roots still guide us today—treating every employee and customer with fairness, respect, and genuine care. We believe in living our core values of Integrity, Teamwork, Continuous Improvement, and Sustainability in everything we do.

Our dedication to excellence has earned us national recognition. Since 2010, we’ve been named a Top 50 RV Dealership in the U.S. every year and were recently honored by RV Business as one of the Top 5 Blue Ribbon RV Dealerships in the industry.

Join Campers Inn RV and be part of a company where your career can grow, your contributions are valued, and your work truly makes a difference.

• Ongoing career development opportunities:
  Specialized job training, certifications, and professional development, and assistance in continuing education
• Comprehensive health and welfare plan to all full‑time employees (30+ hours/week), including:
  • Major Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance (Basic, Supplemental, Spouse, and Child available)
  • Employee Assistance Program (EAP)
  • Paid Time Off
  • Qualified retirement plan (401k) with Employer Match
• Fair and competitive compensation.

• This is a safety sensitive position.
• Lead daily Service Department Technician activities.
• Supervise shop personnel providing support with technical installations.
• Train employees on new products and safety procedures. Mentor new technicians.
• Monitor and review work schedules, technician productivity and labor control reports.
• Track monthly departmental results.
• Assure productivity standards are met.
• Provide “cradle to grave” customer service.
• May answer phones and provide assistance to customers.
• Maintain a safe work area for customers and coworkers.
• Perform other miscellaneous duties as assigned.
• May cross‑train to perform other duties.
• Perform in the role of shop expert.
• Ensure Quality Controls are in place and perform inspections to verify repairs are performed to company and factory standards.
• Conduct shop cover safety, new policies, and manufacturer subjects.
• Attend off‑site training to keep informed of the newest advances in the industry.

• Education:
  • High school diploma or equivalent is required.
• Licenses or certifications:
  • Valid Driver’s license and good driving record required.
  • Some supervisory experience is preferred.
  • RVIA/RVDA certification or Master certification preferred.
  • Forklift experience/certification preferred, or ability to be certified within one year is required.
• Experience:
  • Education and/or experience in the RV industry commensurate is required.
• Abilities:
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
  • Ability to plan and prepare work schedules for optimum coverage.
  • Ability to communicate in a professional and tactful manner.
  • Ability to prioritize work assignments.
  • Ability to provide accurate and helpful information to customer.
  • Ability to analyze and write reports.
  • Ability to handle problems and facilitate successful outcomes.
  • Willingness to accept additional tasks, duties and/or direction from management.
  • Basic math skills.
  • Comprehensive knowledge of product installation activities.
  • Working knowledge of the activities, methods, procedures and policies of a Service Department environment.
  • Advanced knowledge of products, installation…