Data Center Technician L1

Job Overview

Make an impact at NTT Global Data Centers. Be part of a team that drives innovation and sustainability in the digital world. Your role at a glance:
The Data Center Technician provides a working level of data center knowledge and is responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, and fire life safety systems.

• Develop creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies.
• Operate, monitor, maintain, and respond to abnormal conditions in facilities systems across Mechanical, Electrical, Fire Life Safety, and Building Monitoring and Control areas.
• Test performance of electromechanical assemblies and electronic voltmeters; read blueprints, schematics, diagrams; inspect parts for surface defects; install electrical or electronic parts and hardware using hand tools; align, fit, or assemble component parts.
• Analyze systems to ensure best practices for both internal and external customers; provide feedback to DCO Engineering on effectiveness of existing standards and processes.
• Work with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades; work with CF Ops Lead Technician to track and complete preventive and predictive maintenance program.
• Manage systems to avoid unplanned customer-impacting events; determine maintenance requirements for mechanical, electrical, and fire life safety systems.
• Perform other duties as assigned; maintain regular, predictable attendance.

• Understanding of mechanical, electrical, and fire life safety systems used in a data center environment, including electrical distribution, transformers, PLCs, generators, switch gear, UPS systems, STS, ATS, PDU, chilled water systems, CRAC/CRAH, pre‑action sprinkler systems.
• Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues, building codes related to fire life safety.
• Current knowledge of industrial safety best practices (lockout/tag out, arc flash protection, OSHA and state regulations).
• Familiarity with data trending/tracking and analysis and ability to utilize a PC‑based integrated critical monitoring system.
• Hands‑on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems (chilled water, pumps, HVAC equipment, humidification, water treatment, VFDs, generators, UPS, diesel, fuel systems).
• Excellent communication skills; proficiency with MS Office Suite; ability to coordinate, supervise, and communicate with contractors.
• Ability to learn quickly, operate in high stress environments, multi‑task, and maintain rigorous process‑driven team environment; ability to operate hand and machine tools and electrical tools; forklift endorsement.

L1:
High School Diploma required;
Associate’s Degree or equivalent education and at least 2 years in a mechanical/electrical position within critical facilities (preferably a data center, hospital, semiconductor, or power plant). CPR/First Aid and NFPA
70E certification required; OSHA approved forklift certification required or obtainable.

L2:
Associate of Science in Technology degree or equivalent education and at least 3 years in a mechanical/electrical position within critical facilities. CPR/First Aid and NFPA
70E certification required; OSHA approved forklift certification required or obtainable. High School Diploma or GED required.

• Primarily walking, standing, bending with some sitting.
• Communicate effectively with verbal, visual, and listening skills; close visual work on computer.
• Dexterity of hands and fingers; operate equipment and computer keyboard, mouse.
• Able to lift and carry heavy equipment up to 50 pounds; climb ladders and work on raised platform.

Data Center environment with varying temperatures and loud noises. Potential extensive daily usage of workstation or computer. Must work on‑site; no telecommuting permitted.

• Must be willing to be part of the after‑hours notification and escalation protocol.
• Must wear leather close‑toed…