Maintenance Supervisor

Job Title

Maintenance Supervisor

$30 per hour

Monday-Friday, 8:30am-5:30pm

Riverwalk Luxury Apartments

• Medical, dental, vision, and mental health coverage options.
• Competitive pay, basic life insurance and matching 401(k) contributions.
• Generous time‑off plan including 10 paid holidays, community service day, and birthday.
• Mentoring, professional development, discounts, tuition reimbursement, robust recognition program.

• Work with the maintenance team to ensure daily maintenance tasks, service requests and unit make‑ready standards are met.
• Review and track progress of service requests and identify chronic maintenance issues.
• Respond to maintenance‑related issues promptly as outlined in policy while maintaining a professional demeanor.
• Perform various maintenance functions including repairs to electrical, plumbing, appliances, flooring, carpentry, HVAC, and grounds maintenance as dictated by state guidelines.
• Perform general carpentry duties such as wallboard repair, counter top/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair.
• Execute proactive preventive maintenance tasks including siding, painting, lighting, sprinkler, pool, golf‑cart, elevator and more.
• Ensure work‑order system accuracy: verify all orders completed timely to company standards and resident satisfaction.
• Daily inspection of property grounds, buildings, and common area amenities to maintain safety and cleanliness standards and identify issues requiring maintenance, repair or replacement.
• Oversee and assist with management of property emergencies such as snow, fires, floods, and other inclement weather.
• Communicate promptly with maintenance supervisor and property manager concerning all maintenance issues.
• Promote safety and risk management in accordance with local, federal, state and company rules and regulations.
• Monitor response times for emergency on‑call/after‑hours assignments; participate in on‑call rotation as necessary.
• Promote customer satisfaction by maintaining high cleanliness and curb appeal, interacting courteously and professionally with residents.
• Foster a positive, collaborative relationship with residents, other properties and associated agencies.
• Conduct pre‑move‑in and post‑move‑out apartment inspections ensuring timely completion of quality unit turns.
• Act as mentor to maintenance team and maintain professional demeanor and appearance at all times.
• Administer company risk management program.
• Complete special projects assigned by supervisor or property manager.
• Solicit suppliers and contractors as needed and monitor compliance with company policy.
• Work with property manager to ensure team and property are compliant with company, ownership, state and federal policies and standards.
• Walk property weekly with leadership to collaborate on challenges and operations.
• Ensure maintenance costs remain within allotted property budget and provide input on expenses for future budgets.
• Other duties as assigned by property leadership.

• High school diploma or equivalent (required).
• At least three years of experience in the property management industry or directly related field.
• Possesses general maintenance and carpentry skills.

• Valid driver’s license, clean driving record and current auto insurance (required).
• Ability to read, write and understand English.
• Ability to use general office equipment such as telephone, fax machine, printer, copier and key track system.
• Excellent customer service and interpersonal skills.
• Strong organizational and time‑management skills.
• Ability to multi‑task.
• Basic mathematical skills.
• Ability to defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Maintain professional appearance and comply with uniform policy.
• Comply with all safety requirements.
• Completion of Avenue5 Fair Housing, Diversity and Inclusion Training within first 30 days (required).