Service Technician

About Us: Fluid Flow serves the industrial marketplace with a comprehensive line of compressed air, filtration, measurement and control, and process equipment products and services from leading manufacturers. Our mission statement, “Adding Value to Quality Products,” reflects our commitment to helping customers maximize the performance and profitability of their operations through our industry-leading technical support, service, and solutions. Our industrial process experts are on-call to answer your questions and provide you with solutions to your most challenging application needs.

Company: Fluid Flow Products

About Us: Fluid Flow serves the industrial marketplace with a comprehensive line of compressed air, filtration, measurement and control, and process equipment products and services from leading manufacturers. Our mission statement, “Adding Value to Quality Products,” reflects our commitment to helping customers maximize the performance and profitability of their operations through our industry-leading technical support, service, and solutions. Our industrial process experts are on-call to answer your questions and provide you with solutions to your most challenging application needs.

We sell premium compressed air equipment with captive aftermarket. We repair this equipment on-site and on-demand, to ensure complete customer satisfaction. Website:

The Service Technician serves as an ambassador for the Company and is responsible for repairs and maintenance of the equipment that Fluid Flow Products sells and supports. This includes, but is not limited to, compressed air equipment (compressors, dryers), rotating equipment (vacuum systems and fluid pumps), stationary equipment (nitrogen generators and analyzers), process valves, instrumentation and related controls. Services are performed on-site and on demand to ensure complete customer satisfaction.

• Perform mechanical and electrical duties to troubleshoot, repair, maintain, survey, and commission related equipment and systems.
• Perform annual and semi-annual maintenance and testing.
• Respond to emergency calls during normal operating hours and outside of normal operating hours as required.
• Resolve customer initiated technical issues.
• Perform electrical tests with a voltmeter.
• Work at customer site.
• Build and maintain client relationships.
• Serves as a technical resource to customers.
• Partner with company sales representatives and management to increase service and aftermarket business.
• Complete daily reports and maintenance checklists as required and forward to customers and company admin team.
• Territory is primarily but not limited to areas between Memphis, TN and Tulsa, OK.
• Travel to assist other Fluid Flow Technicians as needed.

Candidates with prior field experience with compressed air systems are encouraged to apply. Factory certifications for any type of equipment are not mandatory but would be beneficial. Specific system training will be provided.

• Strong Mechanical and Problem-Solving Skills.
• Good Communication, Customer Service and Consultative Skills.
• Strong work ethic with ability to work under minimal supervision.
• Reliable and punctual.
• Able to use computer and service software.
• Ability to pass a drug test and maintain site specific certifications.
• Company service truck provided.
• Willing to train the right candidate.

This job operates in Industrial, Biopharmaceutical, Food manufacturing environments, as well as our shop for some repairs/rebuilds. This role routinely uses hand and power tools as well as office equipment such as laptop computers, and smartphones.

While performing the duties of this job, the employee is regularly required to talk or hear. Specific…