2nd Shift - Maintenance Supervisor

MND Facility Maintenance Supervisor

The MND Facility Maintenance Supervisor at ABM is responsible for leading, coordinating, training and supervising a team of maintenance technicians to ensure client facilities are maintained in a safe, efficient, and customer-focused manner. This role oversees daily maintenance operations, ensures compliance with ABM standards and contractual obligations, and serves as a primary point of contact for client communication and service delivery.

Shift: 2PM-10:30PM Weekdays

Responsibilities

Leadership & Team Management

Supervise, lead, and support a team of facility maintenance technicians in daily operations

Assign work orders, schedule tasks, and prioritize maintenance activities to meet operational and client needs

Provide on-the-job training, coaching, and performance feedback to team members

Ensure technicians follow ABM policies, safety procedures, and client security requirements

Monitor productivity, workmanship quality, attendance, and compliance with established standards

Participate in hiring, onboarding, and employee development initiatives

Facility Maintenance & Operations

Oversee routine inspections, preventative maintenance, and corrective repairs of Mercedes facilities

Ensure proper maintenance of HVAC, plumbing, electrical, lighting, and general building systems

Respond to and coordinate emergency maintenance situations as required

Conduct quality inspections to verify completed work meets ABM and client expectations

Support facility upgrades, capital projects, and special assignments

Client Communication & Customer Service

Serve as a primary point of contact for tenants, building owners, and Mercedes facility and operations staff

Communicate service expectations, maintenance schedules, and work status to clients in a professional manner

Address and resolve client concerns, service issues, and escalations in a timely manner

Ensure service delivery meets contractual obligations, service level agreements (SLAs), and ABM performance standards

Represent ABM professionally in meetings, walkthroughs, and client interactions

Safety, Compliance & Reporting

Ensure compliance with OSHA, Mercedes safety policies, and ABM safety policies

Conduct safety meetings, toolbox talks, and job hazard assessments

Maintain accurate documentation, work orders, reports, and incident records using ABM systems

Identify maintenance trends, risks, and improvement opportunities and report to management

Other Duties as Assigned

Perform additional duties, responsibilities, or special projects as assigned by ABM management to support operational needs and client requirements

Assist with of shift assigned work orders

Provide coverage for team members during absences or peak operational periods

Assist with audits, inspections, emergency response, and operational readiness activities as required

Support cross-functional teams and collaborate with other ABM service lines when needed

Adapt to changing operational priorities, schedules, and client needs in a fast-paced airport environment

Qualifications

High school diploma or equivalent required; technical or trade certification preferred

Minimum of 3–5 years of facility or building maintenance experience, including supervisory or lead experience

Strong working knowledge of HVAC, electrical, plumbing, and general building systems

Proven ability to lead teams in a fast-paced, high-security environment

Strong communication, leadership, and problem-solving skills

Ability to read and interpret technical manuals, work orders, and safety procedures

Valid driver's license and ability to obtain Mercedes security clearance and airfield access

Physical Requirements

Ability to lift up to 50 lbs.

Ability to stand, walk, bend, kneel, climb ladders, and work in confined spaces

Ability to work indoors and outdoors in varying weather conditions

Ability to work flexible schedules, including nights, weekends, holidays, and on-call rotations

Preferred Qualifications

Prior supervisory experience in an airport or large commercial facility

Experience working in a union environment (if applicable)

Familiarity with CMMS and reporting systems

EPA Universal Certification or other trade-related licenses

Working Conditions

This position operates in a dynamic manufacturing environment with exposure to noise, weather, and operational areas. Strict adherence to ABM safety standards, security protocols, and customer service expectations is required.