Express Lube Technician

Position

Description:

Lube Technician

Position Summary:

Lube Technician is responsible for performing lube related services for customers in a professional and efficient fashion.

Essential Duties and Responsibilities:

* Devote himself/herself to insuring satisfaction to customers.

* Determine management, production and quality requirements by asking questions and listening.

* Attend company meetings as required.

* Maintain a follow-up system that encourages follow through with assigned projects.

* Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.

* Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.

* Understand the terminology of the business and keep abreast of technology changes in products and services.

* Know and understand the federal, state and local requirements which govern the company's business.

* Follow lawful directions from supervisors.

* Understand and follow work rules and procedures.

* Participate in performance management.

* Interact well with others and be a positive influence on employee morale.

* Uphold the company's non-disclosure and confidentiality policies and agreements.

* Work evening, weekend, and holiday work hours as required.

* Performs lube oil filter services in a professional manner and performs vehicle inspections as required.

* Provide excellent customer service for all customers whether external and internal, specifically offering dependable vehicle service.

* Maintains equipment in good working condition and maintains the work area in a safe, clean and organized manner.

* Receive service assignments from the service writer or service manager.

* Have the 'lube' work finished within the allotted time. Set goals, develop skills and constantly increase efficiency skill level.

* Maintain a clean, efficient work area and assist in keeping the shop neat and organized.

* Make sure the proper paperwork is completed and filed after every job completion.

* Keep your technical qualifications current by finishing any required training programs.

* Take care that the vehicle is cleaner when the job is completed than when the customer dropped it off.