Field Service Technician in Union

Job Description

Full‑time Field Service Technician, responsible for the repair, maintenance, support, and accuracy verification of strength of materials test equipment. UTM. Daily electrical and mechanical repair and upgrading equipment in the field and in the factory.

• Two Year Technical Degree or experience
• Driver’s license required
• Customer support via phone, in person, and electronically with remote connect software.
• Track Customer issues and resolutions; previous experience with customer service is a plus.
• Strong troubleshooting and critical thinking skills
• Positive and professional demeanor
• Basic electrical understanding of diodes, resistors, capacitors, inductors, motor controllers, and microprocessors
• Basic operational skills to operate and use a multimeter for measuring ohms, current, voltage, inductance, and capacitance
• Basic mechanical understanding and troubleshooting capabilities for gears, shafts, bearing belts, and pulleys
• Familiarity with UTM's or Strength of Material equipment including Instron, MTS, Zwick, Tinius Olsen, Thwing Albert, and others helpful
• Understanding of the principles of load cells and calibration procedures is a plus
• Understanding basic metrology procedures is a plus
• Travel domestically and some internationally required on a normal basis; all travel and living expenses are paid for including meals, airfare, car rental, hotel stays, and all meals. Employees can bank frequent traveler points and miles for personal use and personal travel.
• Employees are provided with paid time off, 401 K benefits, 100 percent employer health insurance, bonuses, and paid holidays.

Instru‑Met Corporation is a small electro‑mechanical engineering company founded in 1974. We are a service‑oriented manufacturing company that provides customers with unique and creative solutions in the field of strength of materials test equipment. We provide custom test systems, fixtures, load cells, and calibration services to all kinds of industries, including some of the top medical device companies and many of the new startups that New Jersey is known for.

Our equipment and services have been employed to test the best tapes and innovative adhesives for the top manufacturer of strong tapes and adhesives, as well as to test the strength of spacesuits and their components and the metals used in spacecraft used by NASA to keep astronauts safe during space travel. Our client list spans the full spectrum of Fortune 500 companies, many startups, and entrepreneurial groups we work with daily.

Our service engineering staff helps keep the test systems in the industry running optimally and accurately to ensure that medical, institutional, industrial, consumer, and government‑provided products manufactured, tested, and delivered to the world are safe and long‑lasting.