Maintenance Technician

Position: Maintenance Technician

Department: Operations

Reports to: Community Director and/or Maintenance Supervisor

FLSA Status: Non-Exempt

About the Organization:

New Standard Equities is a leading vertically integrated real estate investment management firm that specializes in the acquisition and operation of multifamily properties located throughout the Western U.S. New Standard Equities is guided by a set of principles that govern how we conduct ourselves in every aspect of the business to ensure we meet our objective of providing an ideal living experience for our residents that is "Just Right" Living.

We are a company of self-starters who strive towards delivering on our mission of providing "Just Right" Living for the individuals and families that choose to call our properties home. To achieve our objective of providing "Just Right" Living, we perform at every level of the organization with integrity and are driven toward continuous learning and improvement on the job, to deliver on our promise of "Excellence at Every Level" of the organization.

We are motivated to solve problems creatively in our approach and think out of the box to deliver exceptional results. We value collaboration and view teamwork as vital to the success of the organization by building genuine relationships with co-workers and residents through effective communication and follow through. We are customer service focused by demonstrating care as an organization and at every level and in every position.

Skills and mindset essential for success:

• Customer-service focus
• Effective communication and follow through
• Self-starter
• Motivation to solve problems creatively
• Builds genuine relationships with co-workers and residents
• Driven toward continuous learning and improvement on the job

SUMMARY:

The Maintenance Technician is responsible for diagnosing maintenance issues, making repairs, and completing maintenance requests in a timely manner. The Maintenance Technician will also be responsible for maintaining the overall condition of the apartment community including the grounds and common areas and to provide a quality living environment for residents. Successful Maintenance Technicians will be customer service focused, possess a sense of urgency, and be responsive to resident and team member needs.

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following. Other duties may be assigned.

• Performs maintenance duties including work orders and preventative maintenance activities, with minimal supervision consistent with company policies and procedures and direction from supervisor(s), completes documentation and necessary paperwork in a timely, accurate, and complete manner to document and track maintenance activities.
• Ensures apartments are ready for occupancy by performing various and as needed electrical, HVAC, plumbing, carpentry, and other miscellaneous maintenance and repairs necessary or directed.
• Maintains grounds, common areas, and amenities by picking up/emptying trash and debris, vacuuming, moping, pressure washing breezeways and commons areas, general cleaning as needed and other areas as directed.
• Repairs minor problems of buildings and foundations, including ceilings, walls, floors, basements, and all mechanical contents of the building.
• Assists with unit turns, move outs, apartment inspections, and work orders.
• Applies knowledge of building operating systems such as HVAC, security and sprinkler systems, fire alarms, plumbing, heating, electrical, and any other related setups to perform maintenance, preventative maintenance, and/or repairs.
• Complies with company standards and applicable laws including but not limited to;
  Fair Housing, OSHA, Landlord Tenant, Local Building Codes, OSHA, and EEOC. Attends and participates in company safety meetings and required trainings and other safety related laws and requirements, and by reporting accidents and incidents promptly to supervisor.
• Reports known safety hazards, equipment, and customer concerns to supervisor.
• Responds quickly to emergency situations during work hours and on-call coverage.
• Follows established process for inventory of supplies…