Porter, Maintenance​/Cleaning

Position: Porter

Department: Operations

Reports to: Community Director and/or Maintenance Supervisor

FLSA Status: Non-Exempt

About the Organization:

New Standard Equities is a leading vertically integrated real estate investment management firm that specializes in the acquisition and operation of multifamily properties located throughout the Western U.S. New Standard Equities is guided by a set of principles that govern how we conduct ourselves in every aspect of the business to ensure we meet our objective of providing an ideal living experience for our residents that is "Just Right" Living.

We are a company of self-starters who strive towards delivering on our mission of providing "Just Right" Living for the individuals and families that choose to call our properties home. To achieve our objective of providing "Just Right" Living, we perform at every level of the organization with integrity and are driven toward continuous learning and improvement on the job, to deliver on our promise of "Excellence at Every Level" of the organization.

We are motivated to solve problems creatively in our approach and think out of the box to deliver exceptional results. We value collaboration and view teamwork as vital to the success of the organization by building genuine relationships with co-workers and residents through effective communication and follow through. We are customer service focused by demonstrating care as an organization and at every level and in every position.

Skills and mindset essential for success:

• Customer-service focus
• Effective communication and follow through
• Self-starter
• Motivation to solve problems creatively
• Builds genuine relationships with co-workers and residents
• Driven toward continuous learning and improvement on the job

SUMMARY:

The Porter is responsible for the upkeep of grounds, amenities, building exteriors and leasing office, parking lots, and other community buildings of multi-family residential apartments.

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following. Other duties may be assigned.

• Responsible for meticulous upkeep of grounds, amenities, building exteriors and leasing office, parking lots, and other community buildings.
• Maintains grounds, common areas, and amenities by picking up/emptying trash and debris, vacuuming, moping, pressure washing breezeways and commons areas, general cleaning as needed and other areas as directed.
• Removes trash from office areas and apartment community perimeter on a daily basis.
• Assists with market ready units, including remove trash from vacant apartments (trash outs) prior to make-ready.
• Assist Maintenance Supervisor/Community Director and/or perform assigned maintenance tasks in a timely manner.
• Assist in cleaning available apartments and/or models.
• Assist maintenance team with snow (as applicable) and leaves removal.
• Assist in trouble shooting/repair of mechanical, carpentry ad electrical problems.
• Complies with company standards and applicable laws including but not limited to;
  Fair Housing, OSHA, Landlord Tenant, Local Building Codes, OSHA, and EEOC. Attends and participates in company safety meetings and required trainings and other safety related laws and requirements, and by reporting accidents and incidents promptly to supervisor.
• Reports known safety hazards, equipment, and customer concerns to supervisor.
• Responds quickly to emergency situations during work hours and on-call coverage.
• Follows established process for inventory of supplies and materials at the community, by tracking inventory used, returning unused inventory, and notifying supervisor about re-ordering needs. Supports cost saving initiatives by fixing rather than replacing parts when possible and not being wasteful with materials and supplies.
• Maintains high levels of customer service for prospects, residents, vendors, and associates.
• Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

This position does not have direct supervisory responsibilities.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative…