Maintenance Technician – Multifamily – Urbandale

Maintenance Technician Summary of Position

As part of the ARTISAN maintenance team, you will play a key role in maintaining the overall condition, safety, and performance of the community. This position requires well-rounded maintenance expertise, with a strong emphasis on plumbing repairs and troubleshooting, while also supporting HVAC, electrical, building repairs, and resident service needs. You will help protect the value of the property and contribute to a positive resident experience through responsive, high-quality maintenance support.

• Perform all workin accordance with
  
  ARTISAN policies and procedures, as well as all relevant federal, state, and local laws (including Fair Housing, ADA, and FCRA).
• Maintain community buildings, equipment, and grounds to support operational and resident satisfaction goals.
• Plumbing repairs, troubleshooting, and preventative maintenance
• General maintenance support across HVAC, electrical, appliances, and building systems
• Work order response, inspections, and on-call support
• Follows practices for the safe operation, maintenance, and repair of all facility equipment, including compliance with health, safety programs, policies, procedures, reports.
• Responds to work orders in a timely manner, including after hours on-call maintenance requests and participates in the on-call rotation.
• Inspect common areas and residential units to identify and address maintenance issues proactively.
• Complete building repairs such as drywall, flooring, doors, hardware, windows, screens and more.
• Maintain pools/spas, chemicals, logs, and associated safety equipment (where applicable).
• Keep tools and storage areas organized and secure.
• Participate in required ARTISAN training and development programs.
• Other duties as assigned

This role requires frequent standing, bending, climbing, pushing/pulling, and lifting. Candidates should be comfortable working with hand tools, ladders, and in physically active environments. A strong understanding of OSHA safety protocols is required.

• Empowerment:
  
  You support residents and onsite teams by responding to maintenance requests promptly and resolving issues effectively.
• Integrity:
  
  You follow safety standards, policies, and regulations while completing repairs with accuracy, professionalism, and accountability.
• Compassion:
  
  You interact with residents and coworkers respectfully, recognizing the impact maintenance work has on comfort, safety, and peace of mind.
• Stewardship:
  
  You protect ARTISAN’s assets by properly maintaining equipment, systems, and buildings, while identifying and reporting potential issues early.
• Community:
  
  You contribute to a positive living environment by working collaboratively with the maintenance and management teams to keep the community safe and well cared for.

• High school diploma or equivalent.
• Proven experience as maintenance technician in residential, commercial, or facility settings
• Proficiency in basic electrical, plumbing, HVAC, carpentry, and appliance repair
• Ability to troubleshoot and resolve maintenance issues independently
• Strong communication and time management skills
• Preferred certifications: CAMT, EPA, CPO, boiler license, or related licenses/certifications
• Basic computer proficiency preferred

Community Manager

Full-Time;

Hourly

None

Note Eligible for Remote Work