Laundry Attendant

JOB TITLE:

Laundry Attendant

DIVISION:

Housekeeping

REPORTSTO:

Housekeeping Supervisor

ABOUT ROSEWOOD HOTEL GEORGIA

Rosewood Hotel Georgiacombines the grandeur of the Roaring Twenties with contemporary design in theheart of Vancouver. First opened in 1927, the legendary award-winning hotel hasbeen meticulously restored to its place as one of the most prominent hotelsworldwide. Providing a flawless combination of legacy with luxury, Rosewood Hotel Georgia features 156 guestrooms and suites, award-winning dining, and Sense, a Rosewood Spa – the only 2 Key Michelin rated Hotel in Vancouver Canada,and the only city Hotel.

For generations, guests have indulged in Hotel Georgia’s charming ambience,remarkable service and landmark location.

THEIMPACT OF THIS ROLE

Process all soiled hotel bed linens, terry and food and beveragetable linens, also be able to handle all the guests’ garments and staff uniformfor cleaning and sending them out to be cleaned, receiving them and clean them inhouse. Able to deal with the laundry and spot removal chemicals.

KEY RESPONSIBILITIES

· Maintain completeknowledge of and comply with all departmental policies, service procedures and standards.

· Ensure that standards are maintained at a superior level on a daily basis.

· Operate the ironingmachine, laundry and dryer machine according to specifications. While processingcleaned articles, check cleanliness and condition of each; separate damaged/ stainedarticles.

· Fold cleaned article sand stack into designated amounts by type and size. Place stacks in specified cartsfor distribution.

· Collect, Handle and Receive all the hotel staff uniform on a daily basis and keep control and keep trackof all the uniform in/out.

· Must be able to useswing/ embroidered machine, to fix and repair hotel staff.

· Remove spots fromthe guests and staff garment.

· Keep control and trackof the Hotel uniform, linen and terries, for purchasing and accounting purposes.

· Must be able to conductsemiannual general inventory of all the linen, terries, and uniform in the hotel.

· Document and processguest requests for laundry, dry cleaning and pressing of garments, hotel uniforms and designated management garments in accordance with departmental specifications.

· Operate wet cleaning equipment and use specified chemicals according to procedures.

· Process and finishgarments according to garment labels.

· Separate stained/damagedhotel uniforms and determine status for repair, relearning or discard; maintaincontinuous inventory of discard uniforms, must inform the Housekeeping Supervisor to check the garment before discarding.

· Keep track of thediscard linen and involve your management in keeping the track of the discard linenand terries.

· Pick up all the dirty

Rags from the floor during the work hours and wash them and stock them again neatlyin the laundry area.

· Inform your supervisorif a guest garment has been accidentally damaged.

· Maintain accuratepiece count of iron, towel, and pillows.

· Report faulty equipment,damaged garments/linens, shortages, maintenance needs, safety hazards and problems to supervisor.

· Remove lint and debris from drains, dryer filters and change filters as specified in departmental procedures.

· Maintain cleanliness and organization of work areas throughout shift.

· Transport trash containersto dumpster, empty and clean according to standards. Adhere to recycling procedures.

· Current role is responsible to maintain the passing standards of LQA and Forbes yearly audits.

· Use designated chemicals,supplies and equipment to clean laundry room floor.

· Maintain cleanliness and organization of supply/storage closets in accordance with departmental procedures.

· Restock work areasfor next shift as assigned.

· Exhibit a friendly,helpful and courteous manner when dealing with guests and fellow employees.

CRITICAL SKILLS & QUALIFICATIONS

·Experience: Previous experience in a similar position.

·Education: High school diploma.

·General Skills: Must be able to perform job functions with attention todetail, speed and accuracy; prioritize, organize and follow-up; be a clearthinker, remaining calm and resolving problems using good judgment; follow directionsthoroughly; understand…