Maintenance Technician

The Maintenance Technician is responsible for responding to maintenance requests as instructed by the Maintenance Manager/Supervisor or property staff, or as requested by residents or vendors. This position ensures that the physical aspects of the property meet the Company’s established standards and any applicable laws.

• Schedules, monitors and/or performs preventative maintenance and apartment turns.
• Diagnoses problems and repairs in the areas of HVAC, electrical, plumbing, swimming pool, carpentry, dry walling, exterior structural, and appliances.
• Ensures that work order requests are responded to promptly and professionally.
• Ensures residential units have been turned in a timely and efficient manner, as well as determines if work has been completed properly.
• Provides excellent customer service to prospective and current tenants and promotes a quality living experience for all residents.
• Provides on-call pager service when scheduled and performs emergency maintenance work when required.
• Inspects buildings and grounds to ensure safety and cleanliness, and alerts Maintenance to items that need to be repaired.
• Assists supervisor with scheduling and communicating with vendors and contractors.
• Assists supervisor with obtaining bids from outside contractors, as well as oversees contractor work for completeness.
• Assists with purchasing maintenance supplies for the property while staying within the planned budget.
• Accurately prepares and submits property invoices in accordance with established guidelines.
• Communicates with supervisor regarding the overall maintenance function of the property.
• Participates in Company-provided training such as fair housing, safety, non-discrimination, and harassment prevention.

• Ability to read, write and understand English.
• Ability to use a personal computer or other computer tracking systems used at the property.
• Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.
• Excellent customer service and interpersonal skills; ability to relate to others.
• Good verbal and written communication skills.
• Strong organizational and time-management skills.
• Ability to perform basic mathematical functions.
• Comprehension of federal fair housing laws and any applicable local housing provisions.
• Ability to multi-task.
• Ability to make quick and effective decisions.
• Ability to analyze and resolve problems.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to consistently meet deadlines.
• Ability to maintain flexibility and creativity in a variety of situations.
• Ability to maintain confidentiality.
• Ability to drive an automobile.

• High School diploma or equivalent.
• Minimum 1 year of previous experience in property management maintenance, other building maintenance or related trade is required.

• Ability to read, write and understand English.
• Ability to use a personal computer or other computer tracking systems used at the property.
• Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.
• Excellent customer service and interpersonal skills; ability to relate to others.
• Good verbal and written communication skills.
• Strong organizational and time-management skills.
• Ability to perform basic mathematical functions.
• Comprehension of federal fair housing laws and any applicable local housing provisions.
• Ability to multi-task.
• Ability to make quick and effective decisions.
• Ability to analyze and resolve problems.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to consistently meet deadlines.
• Ability to maintain flexibility and creativity in a variety of situations.
• Ability to maintain confidentiality.
• Ability to drive an automobile.

• Current driver license and automobile insurance.
• EPA Certification, Type I and II.
• HVAC Certification.
• CPO certification (pool).
• Other licenses and/or certifications as required by state law.

• Must maintain professional appearance and comply with prescribed uniform policy.
• Must comply…