Office Systems Specialist

Overview

Konica Minolta currently has an exciting opportunity for an Office Systems Specialist!

We seek a polished individual who can thrive in a fast‑paced environment to service our award winning products. You will be responsible for repair and maintenance of our analog and digital copiers, facsimiles, multifunctional and connected digital products.

• Self-motivated individual with the ability to work independently.
• Performs full range of on‑site maintenance, diagnostics, repairs and customer call assistance on assigned products (KM MFP and printers & Non‑KM printers HP, Lexmark, etc.) as well as equipment installation/ de-installations, configure and troubleshoot networking issues (Printing and Scanning) on Windows/MAC OS, load print drivers, clone files, transfer address books, and performed firmware upgrades.
• Travel locally on a daily basis to various customer sites while managing territory work volume and maintaining a high level of customer communication and satisfaction.
• Occasionally travel outside of the local area for training.
• Communicate with management on customer or field issues.
• Successful completion of training classes and effective servicing of those products, with the ability to requests assistance when necessary to meet customer demands.
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